Senior Business Analyst

We are in search of an accomplished Senior Business Analyst with deep experience in digital transformation projects, especially within eCommerce and Content Management Systems (CMS). This position involves partnering with cross-functional teams to deliver results-driven projects that support business growth and digital innovation. The successful candidate will show a proven history of collecting and interpreting business requirements, designing solutions, and ensuring project success in fast-paced, changing environments.ResponsibilitiesDirect the analysis and documentation of business requirements for digital transformation projects, focusing on eCommerce platforms or CMS solutionsWork with essential stakeholders, including internal teams, clients, and vendors, to understand business goals and translate them into functional and technical specificationsCarry out comprehensive process mapping, gap analysis, and solution design to improve digital workflows, customer journeys, and business operationsEnsure business objectives and technology solutions remain aligned by collaborating closely with Solution Architects, developers, UX designers, project managers, and product ownersExamine and document existing systems, processes, and data flows to identify areas ready for improvement or automationGuide the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum environmentHelp shape and contribute to the roadmap of digital transformation initiatives, ensuring scalability, performance, and user experience stay optimizedCarry out risk assessments and clearly communicate the potential impact of changes to stakeholdersOrganize workshops, presentations, and meetings to gather feedback, align on project goals, and deliver continuous progress updatesAssist during testing phases, verifying that business requirements are fulfilled through detailed User Acceptance Testing (UAT) and Quality Assurance (QA)RequirementsBachelor's degree in Business, IT, Computer Science, or a related field (Master's degree considered a plus)A minimum of 3 years of experience as a Business Analyst focused on digital transformation projectsConsiderable experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceToolsFamiliarity with CMS tools, including Contentful, Contentstack, WordPress, or similar systemsProven track record leading requirements gathering for complex systems and delivering clear, actionable specificationsStrong understanding of Agile or Scrum methodologies, with hands-on experience in an Agile project environmentStrong data analysis skills, with the ability to convert data into insights that guide business decisionsSkilled in business process modeling, BPMN, and workflow diagramsExcellent communication and stakeholder management capabilitiesExperience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOpsStrong problem-solving skills and the capacity to excel in fast-paced environmentsGood English proficiency (B2 level or higher), with experience communicating directly with customersWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn #J-18808-Ljbffr EPAM Systems