Front Desk Agent

TPG Hotels & Resorts - 8970 Eastchase Parkway - Responsibilities: Greet and check-in guests with a friendly and professional demeanor; Process check-ins and verify reservations, providing information about services and policies; Handle check-out procedures, process payments, and issue invoices or receipts; Answer phone calls and emails, directing inquiries to appropriate departments; Manage room reservations, cancellations, and modifications