Customer Service Representative

PrideStaff

PrideStaff - - Responsibilities: Serve as primary service contact for policy owners, agents, and field personnel; respond to inquiries via phone and email to resolve issues; Provide guidance on products and services and research to resolve complex service requests; Process policy-level transactions within authority limits; monitor service activity and prepare reports; Identify and implement consumer retention strategies to enhance asset retention and persistency; Maintain compliance with federal, state, and company regulations; assist with clerical duties and special projects

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Vacancy posted 3 days ago

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