Shift Leader

Shift Lead

Shift Leads are at the forefront in supporting their teams in providing positive customer service. The job entails: prepping fruit, making frozen fruit bases; smoothies; juices; smoothie bowls, take customer orders, cleaning work stations, and executing effective customer service.

Benefits

• Flexible hours (we work with your school schedule)
• Employee discounts (across all Playa Bowls locations)
• Fun work environment
• 4 free Playa work shirts
• 1 free bowl/drink per on shift
• Career growth opportunities

Responsibilities

• Consistently checking products to ensure consistency and quality
• Investigate and resolve customer complaints regarding food quality, service, and accommodations
• Receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure company standards
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Maintain food and equipment inventories
• Train new employees and evaluate employee performances
• Cash register counts
• Adhere to opening and closing procedures and maintain accompanying records
• $17 base pay + cash and credit card tips

Requirements

• Must at least be over the age of 18
• Previous managerial experience
• Critical thinking skills
• Communication and active listening skills
• Ability to lead a shift with anywhere between 2-6 team members
• Ability to work at least 20+ hours weekly
• Must have working smart phone

Mission: Inspire and support our communities one bowl at a time.

Values: Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol