Event Parking Lead: Real-Time Traffic & Revenue

Position Summary: Position Summary: The Event Parking Supervisor is responsible for overseeing event parking operations with a focus on cashier coordination, traffic flow, and real-time inventory management. This role serves as the on-site lead, ensuring smooth execution of parking operations, strong communication with property clients, and accurate tracking of parking availability to maximize efficiency and revenue. Duties And Responsibilities: Key Responsibilities: Supervise and support cashiers during event operations, ensuring efficient entry processes and strong customer service Set up and break down all traffic control equipment, including cones, signage, and lane delineation before and after each event Direct and manage vehicle flow into parking areas to ensure safe and efficient access Track parking inventory in real time, adjusting lot usage and directing vehicles to optimize capacity Communicate directly with property clients during events to address site-specific needs, changes, or concerns Serve as the primary on-site point of contact between the company and hotel/property management Monitor operations to ensure proper revenue collection procedures are followed Step in as needed to assist cashiers or support operational gaps during peak times Identify and resolve operational issues quickly, including traffic congestion or lot capacity challenges Complete post-event reporting, including inventory usage, operational notes, and any client feedback Competency/Qualifications: Knowledge, Skills, and Abilities: Experience in parking operations, hospitality, or event support preferred Prior supervisory or leadership experience is a plus Strong communication skills, especially in client-facing situations Ability to think quickly and adapt in a fast-paced environment Comfortable working outdoors and managing physical aspects of the job Reliable, punctual, and able to work a flexible schedule (nights, weekends, holidays) Physical Requirements: Ability to lift and move traffic equipment (cones, signs, etc.) Ability to stand and walk for extended periods Ability to work outdoors in varied weather conditions Key Competencies: Operational leadership and accountability Real-time problem solving and decision making Customer and client relationship management Attention to detail, especially with inventory tracking Strong work ethic and hands-on approach Education/Experience: High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory. Certificates And Licenses: A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Physical Demands And Work Environment: This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Must be able to work overnight, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Must be vigilant, proactive, and responsive to safety concerns and security issues by contacting the proper authorities. Never put yourself in any danger. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation And Benefits Health Benefits – Medical, vision and dental insurance Supplemental Insurance – Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Belleview University Nationwide discounts through Perks at Work Military friendly employer Overtime: All non-exempt positions will receive overtime pay (when applicable). Employee At Will: Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. Fair Labor Standards Act (FLSA): This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location. PMC is compliant with all state workman’s compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA And Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. ADA And Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Event Parking Supervisor Department: Hotel Self Parking Operations Directly reports to: Hotel Self Parking Manager Schedule: FT/PT Status: Non-Exempt Compensation: Hourly #J-18808-Ljbffr Parking Management Company