Sales Associate

Sales AssociateHanover Park Range Operations LLC - Hanover Park, IL 60133OverviewSalary Range $15.00 - $15.00 Hourly Position Type Part Time Education Level Not Specified Travel Percentage None Category RetailDescriptionSales AssociateRange USA is the nation's largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact.Position detailsPosition title - Sales AssociateReports to - Store LeaderClassification - Part-Time / Non-Exempt / HourlyPosition overviewThe Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.Core values alignment:Curious — ask questions, find and solve problemsPassionate — care deeply about the brand, team, and customersDo it Right — take pride in accuracy and credibilityService — put others above ourselvesKey responsibilitiesCommitment to the mission of Range USA by providing the easiest and best customer service in the USA.Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.Greet customers and facilitate the customer experience.Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.Ensure our customers leave with the complete package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.Conduct range customer check-in in an efficient and friendly manner.Maintain the range timer for proper tracking of customer timeEnsure an efficient and compliant range firearm rental processUtilize radios to communicate with Range Safety Officer regarding safety and customer issuesAnswer customer questions regarding product pricing, features, benefits, and availability.Maintain compliance with all involved government agencies including 4473 and background check processes.Remain up to date on new product and industry news.When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.Desired skills & experienceHigh School Diploma or equivalent required.1-2 years of customer service sales experience, preferably within a specialty retail environment.Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.Must be 21 years of age.Employee benefitsMedical, Dental, and Vision health insuranceUnlimited Shooting – Free ClassesIndustry-leading online and in-store discountsManufacturer rewards and points programNo firearm experience needed — we offer paid trainingThis job description may be updated as needed and is not all-inclusive of expected duties and responsibilities.