Insurance Commercial Lines Renewal Account Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Relocation bonus
• Signing bonus
• Training & development
• Vision insurance

SOGO Insurance, one of San Antonio’s fastest-growing insurance and financial services firms, is seeking a motivated and client-focused Commercial Lines Lead Account Manager to join our team.

As an independent firm, SOGO provides employee benefits, risk management, retirement plans, personal and commercial insurance, and wealth management solutions. We offer a supportive workplace culture focused on professional growth, client-first service, and a competitive commission structure for hourly team members. Join a company that puts you in control of your career growth.

Position Overview

The Commercial Lines Lead Account Manager supports the service and marketing needs of commercial clients while meeting agency sales, service, and quality standards. This role includes managing renewals, remarketing accounts, servicing policy changes, marketing new business, and maintaining strong client relationships.

Key Responsibilities

New Business & Marketing

• Pre-qualify and analyze commercial prospects’ coverage needs.
• Recommend appropriate coverages and prepare quotes and proposals.
• Market new and renewal business to appropriate carriers.
• Complete and submit insurance applications; follow up for timely quotes and policies.
• Recommend excess and surplus lines coverage when needed and educate clients on coverage limitations.
• Cross-sell and round out accounts at every service opportunity.
• Generate referrals from existing clients and proactively pursue new prospects.
• Refer opportunities internally to Life, Benefits, and other departments.

Client Service & Retention

• Review coverage at each client interaction and recommend improvements.
• Process renewals and remarket accounts when appropriate.
• Assist with policy changes, endorsements, certificates, and service requests.
• Explain coverages, exclusions, and policy changes clearly to clients.
• Verify policy accuracy and request corrections when necessary.
• Handle direct-billed payments and cancellation notices appropriately.
• Prepare summaries of insurance, schedules, and proposals.
• Assist clients with first reports of claims and provide follow-up support.
• Maintain accurate and organized electronic files in accordance with agency standards.

Professional & Organizational Development

• Manage workflow to ensure timely and accurate processing of transactions.
• Stay current on industry trends, products, markets, and technology.
• Communicate effectively with clients, carriers, and internal team members.
• Maintain technical knowledge and reference materials.
• Perform additional duties as assigned by agency leadership.

Qualifications

Education

• Bachelor’s degree in Finance, Risk Management, Business, or related field (preferred or in progress).

Licensing

• Active Texas General Lines Property & Casualty License required, or ability to obtain within 90 days of hire.

Experience & Skills

• At least 1 year of Commercial Lines experience preferred.
• Bilingual (English/Spanish) preferred but not required.
• Strong written and verbal communication skills.
• Knowledge of commercial insurance products, rating procedures, and coverage analysis.
• Familiarity with insurance markets and carrier guidelines.
• Ability to analyze complex information and provide clear recommendations.
• Strong organizational skills and attention to detail.

Schedule: Monday – Friday
Location: 10127 Coachlight, San Antonio, TX 78216

If you are driven, service-oriented, and ready to grow your career with a dynamic and expanding firm, we encourage you to apply.