Shift Lead

Job Description

Job Description

Description:

Key Responsibilities:

• Lead and support team members during assigned shifts
• Deliver and model outstanding customer service and resolve basic customer concerns
• Operate and oversee cash registers, including cash handling, reconciliation, and shift reports
• Promote and encourage customer enrollment in the Gas N Wash rewards/loyalty program
• Ensure the store is clean, organized, and fully stocked throughout assigned shift
• Monitor inventory levels and communicate restocking needs
• Enforce company policies, procedures, and safety standards
• Assist with opening and closing duties
• Assist with training new team members and provide ongoing support
• Communicate important updates to management and team members

Requirements:

Qualifications:

• High school diploma or equivalent preferred
• Flexible availability, including evenings, weekends, and holidays
• 2+ year of retail, convenience store, or customer service experience
• Prior leadership or supervisory experience is a plus
• Strong communication and team leadership skills
• Ability to multitask and work efficiently in a fast-paced environment
• Dependable, responsible, and team-oriented

Physical Requirements:

• Ability to stand for entire shift
• Ability to frequently lift between 5 to 20 pounds
• Ability to occasionally lift up to 50 pounds
• Ability to perform repeated bending, kneeling, twisting and overhead reaching
• Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler