Quality Manager

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas. Some of your Benefits 401K Match: Save for retirement with the company's help. Health Insurance: Rely on comprehensive services whenever you need it. Vacation: We offer time off to refresh and recharge. Paid Holidays: With paid-time off, local holidays are all the way more relaxing. Personal Development: We offer a variety of trainings to ensure you can develop in your career. Bristol, NH On-Site Freudenberg-NOK General Partnership You support our team as Quality Manager Responsibilities Lead and continuously elevate the site Quality Management System, ensuring alignment with global standards and evolving customer expectations. Partner with Sales, Engineering, and Operations to strengthen warranty performance, translating customer contract requirements into actionable quality strategies. Own site Quality KPIs—define targets, monitor performance, and drive data-based actions to improve results and customer satisfaction. Champion plant-wide quality improvement initiatives, partnering with cross-functional teams to identify gaps, implement solutions, and sustain results. Lead customer complaint resolution end-to-end, driving root cause analysis, corrective actions, and long-term preventive measures. Guide contract and risk reviews with Sales to proactively reduce quality-related exposure and strengthen customer partnerships. Serve as the site audit leader—driving internal, external, and customer audits while building a culture of accountability, compliance, and continuous improvement. Qualifications Bachelor degree required. 5 years of experience in a manufacturing environment. 5 years of Quality Experience Must be computer proficient in standard Microsoft software programs. Must be able to maintain confidentiality in all aspects of the function. Must have excellent communications skills (oral, written and presentation) skills. Must be able to maintain effective working relationship with associates, managers along with outside business associates and contacts. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr Freudenberg Sealing Technologies