Clinical Manager Assistant-Home Health-Full Time-Ontario

Clinical Manager Assistant

The Clinical Manager Assistant is responsible for assisting the Clinical Manager in day-to-day clinical operations for the branch to ensure a seamless and organized home care system. The Clinical Manager Assistant maintains a comprehensive working knowledge to assist in training new clinical staff, and to serve as a resource for field staff.

Essential Job Functions/Responsibilities

• Educates staff from onboarding, orientation, and initial training
• Ensures initial competency as well as annual is completed accurately and timely within organization policy
• Provides direction and coordination of education in-services
• Works in collaboration with Clinical Managers to assure clinical documentation is accurate and completed within a timely manner.
• Educates and implements monitoring activities for safety, risk management and infection control.
• Coordinates training for new hires; to include EMR training, orientation books and clinical supplies.
• Acts as resource to personnel in education of clinical procedures:
• Collaborates with nursing supervisors to provide a process to promote and ensure employee orientation, competency and Inservice education programs.
• Assists in the identification of skills for annual competence and provides Inservice training support.
• Maintains aggregate records of employee orientation and annual competency requirements as part of the PI plan.
• Acts as a clinical resource to personnel:
• Maintains updated nursing knowledge and skills.
• Assists with patient visits as needed.
• Assists with administrative call on a rotational basis and clinical call as needed.
• Aids in community education team and meeting community education needs.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal and professional networks and participates in professional organizations or societies.
• HCHB and documentation review training and orienting to include assisting quality assurance with chart audits, clinical authorizations review and auditing compliance for patients.
• Works with Clinical Managers and staff clinicians to gather, collate, and report patient care summary information to Case Managers.
• Regularly participates in case conference activities and assures through attendance and record reviews that conferences are conducted in accordance with Agency and CMS regulations.
• Maintains comprehensive working knowledge of patients and ensures the needed documents are received and organized in the system.
• Works with the Clinical Manager and Scheduling teams to ensure proper staff utilization, and confirms that consents and NMNOC's are plotted correctly on start of care as needed.
• Establishes and maintains positive working relationships with current and potential patients.
• Assists with Quality Assurance of referral documentation.
• Review schedule to identify and track missed and un-started visits to prevent Low Utilization Payment Adjustments (LUPA) as needed.
• Approve and track supply orders for the branch to ensure availability of sufficient inventory for clinicians.
• Communicates schedule with triage and on-call staff.
• Obtains orders for intake and completes a random examination for Quality Assurance of patient referrals.
• Assists in building community, patient, payer and patient perceptions of Bridge Home Health as a high-quality provider of services.
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Bridge Home Health.
• Participation in Quality Assurance/Performance Improvement Program and Bridge Home Health sponsored training.
• Must adhere to the company attendance and reliability guidelines, which are an essential function of the job to ensure quality, and consistent patient care.

Job Qualifications

• Licensed Vocational Nurse or Registered Nurse with current licensure to practice professional nursing in the state.
• Three (3) to five (5) year's clinical nursing experience. (An emphasis in home care nursing is preferred).
• Excellent understanding of performance improvement, quality assurance, and utilization management.
• Is self-directed and able to work with minimal supervision.
• Has excellent coordination and communication skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Licensed driver with automobile that is in good working order and insured in accordance with the organization requirements.
• Possess and maintain valid CPR certification.