Assoc Patient Access Rep-Dawes-Kokomo

Associate Patient Access Representative (APAR) The APAR is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check‑ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Responsibilities Handle patient registration and check‑ins for inpatient, outpatient, and emergency admissions. Complete admissions, discharges, and transfers in a timely manner when applicable. Monitor and perform all patient hospital and/or ambulatory movement. Utilize the EPIC work queue to pre‑register scheduled patients. Verify medical necessity according to CMS standards and communicate coverage and eligibility information. Accurately enter patient demographics, insurance, and financial information, ensuring payment for all authorized services. Confirm the completeness of the electronic health record (EHR) and make necessary changes. Qualifications High School Diploma or GED (Required) 1+ years experience in a healthcare office setting or a strong customer service background (Preferred) Proficiency in all types of registration (inpatient, outpatient, emergency admits) Experience completing admissions, discharges, and transfers timely Ability to monitor and perform patient hospital and/or ambulatory movement Experience using EPIC work queue to pre‑register scheduled patients Ability to verify medical necessity in accordance with CMS standards and communicate relevant coverage and eligibility information to patients Accurate entry of patient demographics, insurance, and financial information for inpatient/outpatient benefits Experience gathering and verifying confidential health and financial information from patients using various computer software Apply Today Caring people apply here. Apply today! #J-18808-Ljbffr Community Health Network