Program Manager

Job Description

Responsible for attaining laboratory or department research, marketing, fiscal and staffing goals to conform to institutional goals.

Responsibilities

• Oversees the department's revenue cycle activities by proactively identifying, diagnosing, troubleshooting and resolving issues or barriers to revenue maximization.
• Identifies research and development areas that should be investigated.
• Establishes and communicates operating procedures, practices and guidelines.
• Collaborates with physicians and management teams on revenue cycle, coding, and coding education to ensure accurate, complete and timely coding and billing activity.
• Establishes, monitors and controls schedules and project budgets.
• Plans, organizes and manages work of research and support staff.
• Assists department leadership with revenue operational functions to ensure revenue flow is aligned with the strategic goals of the department.
• Responsible for negotiation or research contracts.
• Provides financial/business support in the areas of charge capture, denials management, billing and compliance within the department and clinical sites.
• Plans and manages business development and marketing activities for laboratory or department.
• Serves as an internal liaison with other departments that have revenue, coding concerns/questions and work closely with Compliance to ensure departmental compliance with institutional policies, procedures and protocols.
• Develops solutions to complex research problems.
• Performs all other duties as assigned.

Qualifications

• Knowledge of and experience with project/program management, including Department of Defense (DoD) or VA programs, contract management, proposals/grants, and compliance (research, regulatory, federal/DoD).
• Demonstrated ability to work with IRB and other regulatory and agency/department management.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Ability to coordinate the diverse components of a project by quality project planning, execution and change control to achieve required balance of time, cost, quality and results.
• Ability to lead and collaborate in team-oriented and goal focused environment.
• Strong verbal, written and interpersonal communication skills.

Education:

• Bachelor's Degree degree; experience may be substituted in lieu of degree.

Experience:

• Five (5) years of progressively responsible experience is required.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

About Us

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America's Best Employers for Company Culture.


Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.


Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.


Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.


Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.


Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.