Veterinary Receptionist - O'Fallon, IL

Who We Are Four Paws Animal Hospital is Hiring a Veterinary Receptionist! Position Details Role: Veterinary Receptionist Status: Part-time Salary: Negotiable and based on experience Schedule: Monday-Friday 4:00-6:30, every 3rd Saturday Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, referral bonuses Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; employee discounts Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, uniform allowance Lifestyle Perks You’ll Appreciate: Six paid holidays, Employee Assistance Program About the Role Four Paws Animal Hospital is seeking a friendly, organized, and motivated Veterinary Receptionist to join our growing team in O'Fallon, Illinois. As a full‑service animal hospital offering comprehensive veterinary care, physical rehabilitation, and acupuncture services, we are committed to delivering exceptional care and creating an outstanding experience for every client and patient who walks through our doors. As the first point of contact for our clients, our Veterinary Receptionists play a vital role in creating a welcoming, compassionate, and efficient hospital experience. If you thrive in a fast‑paced environment, enjoy helping people and pets, and value teamwork and growth, we would love to meet you. Why Our Veterinary Receptionists Love Four Paws Animal Hospital Supportive and collaborative team environment Opportunity to work in a full‑service veterinary hospital offering advanced services Exposure to rehabilitation and acupuncture medicine Opportunities for professional development and career growth A workplace culture built on compassion, teamwork, and exceptional patient care Meaningful work helping pets and the people who love them What You’ll Do Greet clients and patients with warmth and professionalism Schedule appointments accurately and efficiently Answer phones, triage calls, and manage multiple phone lines Process payments and maintain accurate financial records Maintain complete and accurate patient records Communicate effectively with veterinary assistants, technicians, and doctors Support smooth workflow between the front desk and treatment areas Assist clients with questions and provide exceptional customer service Help create a welcoming and organized hospital environment What Our Veterinary Receptionists Bring Previous animal experience strongly preferred, including veterinary clinics, kennels, shelters, or similar settings Excellent customer service and communication skills Ability to multitask and stay organized in a fast‑paced environment Strong attention to detail and accuracy Ability to manage high call volumes and busy front desk responsibilities Team‑oriented attitude and willingness to learn and grow Professional demeanor and compassionate approach to clients and pets Flexibility to adapt to changing daily hospital needs The Extras You’ll Actually Feel A team that genuinely supports one another Opportunities to learn and grow within veterinary medicine Exposure to advanced treatment modalities and services A hospital culture that values excellence, compassion, and efficiency A workplace where your contributions make a meaningful difference every day Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full‑time only) 529 Savings Plan Tuition Support Program (full‑time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full‑time only) Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only) Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full‑time only) Employee Assistance Program Employee discount program Join Our Team! If you're looking for a rewarding Veterinary Receptionist role where you can make a positive impact on pets, clients, and your teammates every day, we would love to hear from you. Apply today and become part of the Four Paws Animal Hospital family! Diversity, equity, and inclusion are core values at Four Paws Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential. #J-18808-Ljbffr