Enrollment Services Assistant-Pooled

Enrollment Services AssistantThe Enrollment Services department at Middlesex College invites applications for part-time Enrollment Services Assistants at our main Edison Campus and at the College's Perth Amboy and New Brunswick Centers.Please be aware that these are pooled positions. Your completed application will enable hiring officials to contact you at some point in the future if and when a hiring need arises in the future.SALARY: $20.00 per hourUNIT: Unaffiliated (Part-time)DEPARTMENT: Enrollment ServicesREPORTS TO: Director of Enrollment ServicesPRINCIPAL RESPONSIBILITIES:Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.Enters, verifies, researches student records information in a timely manner, utilizing the College's Enterprise Resource Planning system.Performs cashiering functions required in the Enrollment Services Department.Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.Addresses student inquiries in person, by phone, or via e-mail.Provides assistance to other frontline enrollment services personnel as needed.Attends divisional/department and other meetings as directed.Performs other duties as assigned.MINIMUM QUALIFICATIONS:High school diploma or equivalent3 years of customer service experience in an educational environment, social service agency, or in the private business sectorExperience in one area of student services, such as admissions, registration, student records, financial aid, academic advising, or testingPREFERRED QUALIFICATIONS:Associate's DegreeAbility to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skillsExcellent interpersonal, written and oral skillsBilingual (English/Spanish)Ability to work independently and within a team-oriented settingAbility to use discretion and judgmentSUPPLEMENTAL INFORMATION:SCHEDULE: Up to 20 hours per weekPlease indicate day, evening, and/or Saturday availability in your application.