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Bilingual Contact Center Lead — Performance & Quality

Datamark, Inc.

Datamark, Inc. is seeking a Contact Center Assistant Manager to lead daily operations and deliver exceptional client service. You will supervise staff, monitor metrics, and implement process improvements to meet SLAs. The role requires bilingual English and Spanish, 6+ years in a contact center with 4+ years in supervision, and strong MS Office skills. This is a full-time, on-site position with company benefits. #J-18808-Ljbffr Datamark, Inc.

Vacancy posted 3 days ago
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