Bilingual Contact Center Lead — Performance & Quality
Datamark, Inc.
Datamark, Inc. is seeking a Contact Center Assistant Manager to lead daily operations and deliver exceptional client service. You will supervise staff, monitor metrics, and implement process improvements to meet SLAs. The role requires bilingual English and Spanish, 6+ years in a contact center with 4+ years in supervision, and strong MS Office skills. This is a full-time, on-site position with company benefits. #J-18808-Ljbffr Datamark, Inc.
$21 - $24 per hour
...with company policies, food safety, and quality standards. Responsibilities: · Assist... ...scheduling, attendance tracking, and performance feedback. · Help coordinate with other... ...manufacturing (GMP, HACCP, OSHA). Bilingual (English/Spanish) a plus. Labor Solutions...BilingualQualityPerformanceHourly payTemporary workFor contractorsShift workWeekend work$167k - $192k
...role requires a licensed psychologist with bilingual proficiency in English and Spanish. You'... ...and develop strategies to ensure clinic performance. Offering a competitive salary between $... ...sign-on bonus of $10,000, we value high-quality care and a supportive team environment....BilingualQualityPerformanceRelocation package$22 - $23 per hour
...experienced Repack Department Lead to provide day-to-day... ...assignments, monitoring operational performance, and ensuring customer orders... ...while maintaining exceptional quality and safety standards. Key... ...Forklift certification. Bilingual English/Spanish preferred....BilingualQualityPerformanceHourly payContract workTemporary workWork at officeShift work- ...Rate: $15.77 / hr with $1.75 lead premium Responsibilities How... ...data for analysis of baggage performance reports Ability to update and... ...understand the English language Bilingual (Preferred) Must be able to... .... Demonstrates above average qualities of leadership, initiative and...BilingualQualityPerformanceFull timeFlexible hoursNight shiftRotating shift
- Description The Member Service Team Lead provides day-to-day guidance... ...serving as a liaison to Contact Center management. This role... ...member service. What You'll Do Perform MSR and Senior MSR duties, including... ...scoring for Outbound and Bilingual MSR teams. Assist management...BilingualPerformancePermanent employmentContract workWork at office
- ...Continuous Improvement Lead Consultant Location... ...and call center technology services and... ...customers receive the highest quality of product and service... ...strategic client accounts to perform continuous improvement... ...clients, related to our top contact center platforms....QualityPerformanceCasual workRemote workWork from homeFlexible hours
$22 - $24 per hour
...neighborhood grocer known for quality, fair prices, and knowing our... ...over a chain store, and the Lead Butcher is the person most responsible... ...department. • Raise performance, staffing, or product... ...retail meat department. • Bilingual (English/Spanish) — helpful for...BilingualQualityPerformanceHourly payLocal areaShift workEarly shift$78k - $97k
...Job Category: Contact Center Requisition Number: USBAS002039 Description Service Design Lead Join an award-winning, mission-driven... ...advisor productivity, service quality, retention, and overall contact center performance. The right candidate will...QualityPerformanceRelocation- ...all aspects of resort operations, focusing on quality service and team development. The ideal... ...luxury hospitality experience and is fully bilingual in English and Spanish. This role offers a competitive salary, performance-based bonuses, and on-property housing—all integral...BilingualQualityPerformanceRemote work
$55k
Contact Center Assistant Manager Join DATAMARK as a Contact Center... ...to our clients while leading our contact center team!... ...Responsibilities: Monitors departmental performance,... ...qualitymanagement processes to ensure quality metrics are met Bilingual in English and Spanish is...BilingualQualityPerformanceTemporary workWork at office$33 - $38 per hour
...Customer Service Team Lead - Bilingual Pay from $33 to $38 per... ...policies and procedures as well as performance metrics. Review phone,... ...customer interactions to evaluate quality, track results and provide... .... On-site fitness center and beautifully maintained walking...BilingualQualityPerformanceHourly payLocal area- Title: Team Lead / Trainer Department: Operations... ...expert (SME) on all call center processes and policies... ...calls to ensure quality assurance standards are... ..., client feedback and performance metrics (such as average... ...regards to work schedule. Bilingual a plus (Preferred)....BilingualQualityPerformanceWork at officeImmediate startFlexible hoursWeekend workAfternoon shift
- ...Technologies is seeking an experienced Unit Lead to provide day-to-day leadership... ...support to Healthcare Call Center Representatives serving members... ..., escalation support, and performance reinforcement while helping maintain quality, productivity, compliance, and a...QualityPerformanceRemote jobFull time
- ...for the Remote Call Center Representative... ...role at MCI MCI is a leading Business Process... ...possess the below qualities Must be 18 years... ...environment. While performing the duties of this... ...are needed, please contact Human Resources.... ...Bliss, TX . Remote Bilingual Call Center Representative...BilingualQualityPerformanceRemote jobFull timeContract workTemporary workCasual workWork at officeLocal area
$41.9k - $59.8k
...receive an alert: Healthcare Call Center Unit Lead - Remote US Date: Aug 19, 2026... ..., escalation support, and performance reinforcement while helping maintain quality, productivity, compliance, and... ...simultaneously; experience with contact center platforms, CRM systems,...QualityPerformanceRemote jobFull timePart timeWork at officeFlexible hours- ...The Call Center Supervisor is responsible for advanced support to... ...Contribute to achieving call center performance metrics, including ATT, AHT,... ...deliver consistent and high‑quality information Minimum... ...or vulnerable populations. Bilingual proficiency (e.g., English/Spanish...BilingualQualityPerformanceContract workWork at officeLocal area
- ...delivering professional, quality, and “best in class... ...achieving and exceeding performance metrics creates and maintains... ...within a service center, sales, or operations environment. Leads and coordinates work assignments... ...reps. Manages/oversees contact volume queues to assure...QualityPerformanceFlexible hours
$11 - $14 per hour
...Sagility combines industry-leading technology and... ...Representatives for our call center team. Be the... ...$11.00 to $14.00/hour (bilingual representatives: $15.00/hour). Performance‑based incentives. Paid... ...Meet team goals for quality and customer satisfaction...BilingualQualityPerformanceDaily paidTemporary workRemote workWork from homeFlexible hours- ...Job Description – Quality Control Lead/Inspector The Quality Control Lead/Inspector supports production operations by helping ensure products... ...communication, organization, and attention to detail Bilingual English/Spanish preferred Ability to work in a fast-paced manufacturing...BilingualQuality
$20.5 per hour
...Call Center Specialist Our Call Center (internally known as the... ...significant need for Spanish-bilingual skills in our Member... ...week (& Saturdays) based on performance/role progress after training)... ...performance metrics including call quality, response time, and member satisfaction...BilingualQualityPerformanceH1bWork at officeWork from homeMonday to Friday2 days per week- ...key role focuses on compliance with ISO standards while leading a team to meet production quality and safety requirements. The ideal candidate will have... ...with strong leadership skills, and a preference for bilingual communication skills. Join us to drive continuous improvement...BilingualQualityShift work
- ...our Flower Mound, Texas distribution center. This hands-on role leads onboarding, designs engaging... ...Safety, and site leadership to elevate performance and safety. The ideal candidate has... ...warehouse training experience, is bilingual in English and Spanish, proficient...BilingualPerformance
$21 - $24 per hour
...mission. We promote from within —grow your career here Raises and performance bonuses Career development & industry certifications (IICRC)... ...to learn Team player mindset with strong communication skills Bilingual (English/Spanish) is a plus! At Paul Davis , we rebuild more...BilingualPerformanceHourly payRotating shift- ...Rogers Behavioral Health seeks a Continuous Quality Improvement (CQI) Lead to act as a proactive consultant, educator, and advisor. You will collaborate... ...strategic goals into tactical actions, supporting performance improvement, and maintaining compliance with Joint...QualityPerformance
- ...System Protection and Studies (SPS) Team Lead to join and lead our growing Minnesota/Wisconsin... ...and oversee execution of SPS projects performed by the local team(s) to deliver world... ...Wisconsin, and provide oversight over workload, quality, utilization, teamwork, training, and...QualityPerformanceLocal area
- ...Catering Lead Belair Cantina Green Bay Inc. - Immediate Catering... ...Serve as an on-site point of contact for catering deliveries,... ...catering staff to deliver high-quality service. Provide ongoing... ...written communication skills; bilingual skills a plus. Local Bartender...BilingualQualityLocal areaImmediate startFlexible hours
- LPC Personnel, Inc is recruiting a Quality Control Lead/Inspector for a manufacturing facility in Wisconsin. The role focuses on ensuring products... ...drawings and using measuring equipment is required; bilingual English/Spanish preferred. #J-18808-Ljbffr LPC Personnel,...BilingualQuality
- ...own unique rewards.The Regional SEO Team Lead is a senior operational leadership role responsible... ...a regional SEO team, ensuring high-quality delivery within the global SEO frameworks... ...GEO), fostering a collaborative and high-performing culture.Ensure a clear training agenda...QualityPerformanceFull time
$116.2k - $229.1k
...create value through people performance. We work with clients to reimagine... ...requirementsDriving high-quality functional documentation and... ...professional relationshipsAbility to lead projects or... ...inquiries to the Global Call Center (GCC) at ****@*****.***...QualityPerformanceLocal area- ...design, manufacture, and service of high-performance converting and packaging machinery for... ...Description:The Continuous Improvement Lead will lead operational excellence and continuous... ...measurable improvements in safety, quality, delivery, cost, inventory, and people performance...QualityPerformanceFull time
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