Golf Build Shop Manager Golf Retail

Come work with us not for us!

2nd Swing is a one of a kind forward thinking customer-centric golf retail company. Our employees are highly-valued while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry.
• A Commitment to Total Well-Being.
• Opportunities to Discover Your Fit and Make an Impact.
• A Collaborative and Flexible Environment.

2nd Swing is seeking a full-time Build Shop Manager to lead daily operations oversee the Build Shop team and ensure clubs are built accurately efficiently and on schedule. This role partners with Merchant and Onboarding teams to prioritize work coordinate projects and keep product moving. The ideal candidate is detail-oriented experienced in leadership and passionate about the game. This position is a full-time role located in Eden Prairie MN.

Responsibilities:

• Lead the day-to-day operations of the Build Shop including large-volume builds and online customizations.
• Partner with Merchant and Onboarding teams to prioritize work plan projects and keep builds moving through the pipeline.
• Prepare production plans and build lists for large-scale projects.
• Manage supplies and component inventory proactively addressing shortages and lead-time concerns.
• Communicate priorities and expectations clearly while ensuring builds are completed accurately and on schedule.
• Coach develop and hold team members accountable to quality productivity and safety standards.
• Delegate effectively while working alongside the team as needed to meet shop goals.
• Identify opportunities to improve shop efficiency accuracy organization and turnaround time while maintaining a positive team environment.

Required Qualifications:

• 5 years of advanced club-building experience or strong knowledge of club-building operations.
• Experience with club-building and repair processes including regripping loft and lie adjustments shaft work and swing weight adjustments.
• Experience with build and repair equipment including saws pullers epoxies bending machines and swing weight scales.
• 2-3 years of leadership or management experience in retail operations or a similar customer-focused environment.
• 2-3 years of experience coaching developing and holding team members accountable to performance expectations.
• Strong communication and interpersonal skills with the ability to work effectively across all levels of the organization.
• Positive high-energy attitude with a commitment to continuous learning and development.
• Ability to work a varied schedule including days evenings and weekends averaging 40-45 hours per week.

Full-Time Benefits:

• Employee Programs
• Paid Time Off and Holidays
• 401k with eligible company match
• Health Insurance
• HSA/FSA options
• Discounted Merchandise
• Continued Training and Development
• Work Life Balance

Compensation:

• $25 - $40 per hour based on experience qualifications and overall fit for the role.

Required Experience:

Manager