Vendor Warranty, Returns, and Repairs Specialist

Position: Vendor Warranty, Returns, and Repairs Specialist Location: On-site Industry: Automotive Wholesale Distribution Job Type: Full-time Schedule: Monday to Friday, 7:30 AM - 4:00 PM (8-hour shift) We are seeking a detail-oriented and dependable Vendor Warranty, Returns, and Repairs Assistant to help facilitate the smooth and timely processing of items returned to vendors. This role plays a vital part in ensuring accurate tracking, efficient handling, and proper documentation of all warranty and repair items. Key Responsibilities: Process product warranties and repairs according to vendor guidelines Sort, label, and organize items based on their disposition Prepare items for shipment-wrapping, packaging, and labeling-to vendors, customers, and salesforce Communicate effectively via email, phone, text, and in person Maintain accurate records, including part numbers and item tracking Manage Return Goods Authorizations (RGAs) within vendor timeframes Work independently while maintaining a high level of organization and attention to detail Demonstrate flexibility while staying dependable and reliable Qualifications: High school diploma or GED required 1-3 months of related experience and/or training preferred Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written and verbal communication skills Exceptional attention to detail and accuracy Excellent organizational and time-management abilities Physical Requirements: Frequent walking, bending, stooping, squatting, pushing, and pulling Ability to lift/move up to 50 lbs regularly, up to 70 lbs occasionally, and up to 100 lbs with assistance Ability to stand and/or walk for extended periods Must be able to work in varying warehouse conditions, including extreme heat, cold, and humidity Additional Information: Seniority Level: Entry-level Remote Work: Not available Benefits: 401(k) Health, Dental, and Vision insurance Life insurance Paid time off #J-18808-Ljbffr Pauls Tools Inc.