Senior Product Manager, Homepage & User Account Experience

Senior Product Manager, Homepage & User Account Experience Location: Arlington, VA. Full-time. Time in office Monday to Friday. About the Role We are looking for a Senior Product Manager to lead the Homepage and User Account experience and bring conversational AI to the heart of how users engage with LoopNet. This role owns the first impression and the logged‑in home of every user, and will define how an intelligent, conversational assistant helps brokers, buyers, and tenants discover properties, manage their accounts, and get value faster. You will lead initiatives that turn the homepage and account surfaces into a personalized, AI‑powered front door to the #1 commercial real estate marketplace. Responsibilities Own the end‑to‑end homepage and user account experience, from first‑time visitor through returning, logged‑in user. Define and drive the product vision for conversational AI across the homepage and account surfaces, including assistant‑led search, onboarding, and self‑service support. Translate generative and conversational AI capabilities into intuitive, trustworthy user experiences that deliver measurable value. Partner with design, engineering, and data science to deliver seamless, scalable solutions, including the underlying models, prompts, and guardrails that power the conversational experience. Improve account creation, sign‑in, profile management, personalization, and notification experiences to increase engagement and retention. Drive adoption of new homepage and AI features through enablement, experimentation, and iteration. Establish measurement, quality, and governance practices for AI‑driven interactions, ensuring accuracy, safety, and a high‑quality user experience. Collaborate with marketing, sales, and customer support to align the homepage and account experience with broader go‑to‑market and customer goals. Basic Qualifications Bachelor’s degree from an accredited, not‑for‑profit, in‑person university or college. 5+ years of product management experience with a proven track record delivering industry‑leading products and solutions. Experience building or shipping products that incorporate conversational AI, generative AI, machine learning, or natural language interfaces. Dedication to understanding user needs through research, feedback, and data analysis, with a focus on delivering solutions that provide value and enhance the user experience. Proven ability to collaborate effectively with cross‑functional teams, including engineering, design, data science, marketing, sales, and customer support, to drive product development and adoption. Experience with homepage, account, onboarding, personalization, or other high‑traffic consumer‑facing surfaces. Experience managing sprint schedules and resources in an agile‑scrum development environment. Excellent interpersonal, communication, and presentation skills. Strong analytical, communication, and stakeholder management skills. Familiarity with experimentation frameworks and data‑driven product development. A track record of commitment to prior employers. Benefits Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug, life, legal, and supplementary insurance. Virtual and in‑person mental health counseling services for individuals and families. Commuter and parking benefits. 401(k) retirement plan with matching contributions. Employee stock purchase plan. Paid time off. Tuition reimbursement. On‑site fitness center and/or reimbursed fitness center membership costs (location dependent). Access to CoStar Group's Employee Resource Groups. Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks. What’s In It For You? If you are an area‑driven professional looking for a high‑growth, high‑reward career, CoStar Group offers the ideal opportunity. Be part of a best‑in‑class company with strong year‑over‑year growth that invests in your success. Enjoy a rewarding atmosphere where you can learn, excel, and grow. When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance‑based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. CoStar Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation. #J-18808-Ljbffr