Product Owner

Job Title: Technical Product Owner (Documentation & Delivery)

Location:Charlotte, NC - Hybrid (3 days onsite)

Contract Length:12 months (strong potential to extend to 24 months; possible conversion)

Pay Rate:$60/hr -$70/hr

Note: We are unable to consider C2C or third-party submissions.

Role Overview

We are seeking a Technical Product Owner to consult on complex software engineering initiatives. This role involves analyzing large-scale challenges, contributing to resolutions, and collaborating with client personnel. The position focuses on owning and defining the end-to-end documentation strategy for assigned product areas, ensuring content is accurate, scalable, and aligned with product updates.

Key Responsibilities

• Own and execute the documentation strategy across assigned product areas.
• Create and maintain technical documentation, including user guides, job aids, FAQs, and API documentation.
• Manage documentation repositories using Confluence and SharePoint.
• Partner with Product Owners, Application Managers, and Engineers to gather requirements and ensure technical accuracy.
• Translate complex technical concepts into clear, user-friendly content.
• Participate in Agile ceremonies, including PI Planning and backlog refinement.
• Create and manage user stories and documentation-related tasks in Jira.
• Apply user-centered design principles to improve content usability.

Required Qualifications

• 7+ years of experience in technical writing, product support, or project delivery.
• 2+ years of Product Owner experience within Agile environments.
• Bachelor's degree in Technical Communication, Computer Science, Engineering, or a related field.
• Experience with API documentation and developer-facing content.
• Experience working within Scrum/Agile methodologies.
• Proficiency with Jira and Confluence for tracking and collaboration.

Preferred Qualifications

• Experience in Banking, Financial Services, or FinTech environments.
• Experience supporting developer tools or engineering platforms.
• Certifications such as Certified Scrum Product Owner (CSPO), Scrum Certification, or PMP.
• Experience with NexusOne technology.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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