Client Service Coordinator

Floyd's 99 Barbershop in Nashville Yards is hiring a Client Services Coordinator with great vibes, strong people skills, and a passion for hospitality!

Overview

Floyd's 99 Barbershop is where great hair, great music, and great people come together. We're high-energy, inclusive, and focused on delivering an unforgettable experience every time a guest walks through the door.

As a Client Services Coordinator , you're the face of the shop. You set the tone, keep things moving, and make sure every guest feels welcomed, taken care of, and excited to come back. This is a people-first, hospitality-driven role in a fast-paced, music-filled environment.

What You'll Do

• Welcome guests with confidence, warmth, and great energy.
• Manage check-ins, check-outs, appointments, and POS transactions.
• Answer phones, assist walk-ins, and handle guest questions.
• Keep the entire shop clean, organized, and guest-ready.
• Support retail sales with product recommendations when appropriate.
• Capture occasional photos or short videos and assist with in-shop social media content (Instagram stories, posts, promotions).
• Communicate closely with barbers and stylists to keep the day flowing smoothly.
• Help ensure every guest leaves with a great experience.

What We're Looking For

• Customer service, hospitality, or front desk experience preferred.
• Comfortable with computers, scheduling software, and POS systems.
• Confident, friendly communicator who thrives in a busy environment.
• Organized, reliable, and team-oriented.
• Comfortable representing the Floyd's brand both in person and on social media.

What We Offer

• $15-17/hour full-time pay
• 35-40 hours a week
• Discounts on services and products
• Paid parking at Nashville Yards
• Fun, supportive, music-driven culture
• Opportunity to grow as the shop expands
• Health benefits

Work Location: In person
Come join a team that's passionate about great cuts, great people, and great vibes. Apply today!