Sales Enablement Program Lead

WHO WE ARE

Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As an eight-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.

At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.

Revenue Enablement Purpose

That investment includes a dedicated Revenue Enablement department that operates independently of sales management while partnering closely with Revenue Leadership.

This structure is intentional. It reflects our founder's belief and our organization’s commitment that a strong sales channel deserves more than periodic training. It deserves a team focused on how sellers learn, how managers reinforce, how technology and AI improve execution, and how business priorities become practical capabilities in the field.

Ncontracts already has a strong sales organization. Revenue Enablement exists to help elevate that strength by equipping our sellers and managers with the capabilities required for the company’s next era of revenue growth.

Our mission is to transform business priorities into measurable seller capability. Everything we build, from onboarding and learning experiences, to coaching resources, AI workflows, conversation guides, and manager reinforcement; it is all designed to help sellers perform with greater confidence, consistency, and effectiveness.

Learning has value only when it changes behavior.

About the role

We're looking for someone who knows sales and can help us build better programs while keeping the everyday work moving. You'll work with the Director of Sales Enablement and Sales Readiness Manager to design onboarding, then deliver it alongside the Sales Readiness Manager. You'll also run Highspot and the LMS, produce the weekly Sales Newsletter, and bring together the plans and people for SKO and MKO.

The Director guides the design and sets our strategy, architecture, priorities, and standards, with final approval on Enablement design and readiness. We'll look to you for ideas, thoughtful recommendations, and plans you can take through to completion.

How you work

You think ahead and take pride in doing good work. You're comfortable helping shape a program and handling its details. You know when to move quickly, when to ask for a decision, and how to flag a problem while there's still time to solve it. You manage your time well and follow through without repeated reminders.

Your Responsibilities

• Build onboarding with us and share its delivery. With the Director's direction, work together on what new hires need to learn, the right sequence, role-specific learning paths, practice, manager check-ins, and what they need to demonstrate along the way. The Director approves the design and standards. You and the Sales Readiness Manager share delivery, with a clear lead for each session. You manage schedules, learning paths, contributors, and progress tracking, and recommend improvements based on ramp feedback.

• Keep Highspot and the LMS useful and current. Manage structure, tags, assignments, access coordination, version control, reviews, and reporting within our agreed guidelines. Help sellers find what they need. Partner with the Content Manager on keeping assets current and the Readiness Manager on learning needs and seller use.

• Get the weekly Sales Newsletter out reliably. Plan the work, gather inputs, manage reviews, check links and assets, publish, and track engagement. Bring the team’s contributions together around agreed priorities and practical seller actions.

• Coordinate SKO and MKO. Work closely with the CRO and Director of Sales Enablement, starting with the design, priorities, and editorial direction shaped by the CRO and executive team. Keep us organized and collaborating throughout planning and delivery, with clear timelines, responsibilities, and decisions. Partner across departments to bring their content and presenters into the plan, coordinate preparation with event partners, and flag gaps early. Carry the work through follow-up learning and a post-event review.

• Take assigned programs from idea through improvement. Once we agree on the outcome, bring a proposed design, milestones, resource needs, dependencies, and measures to the Director. Develop a useful first version and carry the approved work through preparation, launch, reinforcement, feedback, and improvement. Coordinate contributions and flag decisions early, with each person responsible for their own deliverables.

• Help the team stay ahead of shared deadlines. Keep calendars and handoffs current using updates from each initiative lead. Notice when deadlines compete and bring options back to the team to reconstruct.

• Make the next round of work easier. Improve recurring processes, templates, quality checks, and backup handoffs. Recommend steps we can simplify, automate, combine, or stop. Use approved AI and automation where they help, and check their outputs before using it to submit complete work.

• Improve programs with the Sales Readiness Manager.