BizOps Associate

Location New York City Employment Type Full time Location Type On-site Department Business Operations

OVERVIEW

We’re hiring a BizOps Associate who’ll do whatever it takes to make every part of the company successful – GTM, Product, Community, Recruiting, and more. This is the perfect role for someone who wants to: Get exposure to how every part of a startup operates. Touch (and help run) cross‑functional projects spanning GTM, product, ops, community, and more. Partner closely with our GM/Chief of Staff and leadership team. Learn how to scale a high‑growth startup from the inside. Be challenged daily, and grow at 10× the speed of a typical career path. Location: This role fully remote. You’ll be expected to overlap with NYC hours (almost daily during onboarding, tapering into a more sustainable rhythm). Success requires comfort with async‑first workflows and extreme ownership.

ABOUT THE ROLE

We describe this IC role as a “Swiss Army Knife”: you’ll support and execute some of our most important company initiatives, working side‑by‑side with leadership. You’ll be an all‑encompassing generalist + operator: able to jump into new areas, learn quickly, and deliver results. You’ll run hands‑on projects that span GTM, content, community, customer success, recruiting, and so much more. Examples of Projects Doubling community engagement in 1 month to hit an all‑time high. Spinning up AI‑powered workflows/automations using modern tools (Clay, Zapier, Gamma, MCPs) with minimal engineering support, to support our GTM operations. Becoming a content marketing expert in 2 hours – then running your first campaign end‑to‑end in 6. Running a full‑cycle sales development process (prospecting → outbound → qualification) and becoming a top 1% AI‑enabled SDR. Customer Success: creating support docs and playbooks, working directly with customers and engineering to drive happiness, and laying the foundation for scalable CS processes. Recruiting & hiring across functions – from engineers to salespeople.

ABOUT YOU

1–3 years of experience as a top performer in roles that demand rigor and high intensity (e.g., startup, Big 3 consulting, banking, top‑performing sales). AI‑native – AI is part of how you think and work. You’re the person who’s figured out 10× leverage/speed with a tool or automation 95% of your peers don’t understand yet. Tech & product savvy – You’re curious, fluent with software, and dangerous with software tools. Quantitative mindset – Sharp with spreadsheets and great with data. Optional but nice to have: adept with product analytics tools like PostHog or Mixpanel. Entrepreneur’s mindset – Self‑driven, resourceful, ready to build and be in the trenches. Positive, inspiring, happy influence on every team you’ve been on. Ready to roll up your sleeves – this is not your typical 9‑5. #J-18808-Ljbffr Menlo Ventures