Front Desk Associate

Front Desk Associate Responsibilities Assist guests in the check-in and check-out procedure, as well as throughout the entirety of their stay Work proficiently on the hotel’s electronic reservation system and other computer programs to ensure a seamless workflow Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity Anticipate guests’ needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests Qualifications You love working with people and will go above and beyond for each guest’s needs You work well with others and enjoy working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests Physical Requirements This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Travel Requirements This position would require little to no travel outside the property and surrounding area. Benefits Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. Position Reports to: General Manager Revised 5/8/26 #J-18808-Ljbffr