Property Manager

Position Summary

The Property Manager is responsible for managing all day-to-day operations of Pleasant Hills Apartments. This position leads and directs a team of leasing consultants and maintenance professionals focused on driving value at the properties by increasing occupancy rates, maintaining the overall community appearance, and delivering a high quality living experience for our tenants.

Essential Job Functions

1. Oversees the daily operation of the leasing and service departments by focusing efforts on maintaining high levels of retention, community appearance, and overall customer service levels with tenants
2. Manages operations to ensure the community is profitable and operates within its approved annual operating budget
3. Develops and maintains strong relationships with customers, prospects, residents, vendors and employees
4. Performs market surveys to ensure product offerings are competitively priced
5. Prepares periodic reports and updates on the condition of the property for company leadership on a regular, ongoing basis
6. Coaches, trains, and manages the performance of all on-site employees, including the approval of employee schedules and time cards
7. Ensures all employees are following operational policies and procedures
8. Coordinates work performed by vendors and oversees capital improvement projects
9. Performs administrative functions including the verification and submission of invoices to the AP department, collection and posting of rents, management of daily operational data in Yardi/other software, and facilitating the eviction process
10. Assumes additional responsibilities and performs special projects as required

 

Required Qualifications

1. Strong verbal and written communication skills
2. Displays a positive, friendly and professional attitude with a strong focus on customer service
3. Excellent organizational skills and attention to detail
4. Demonstrated management and leadership abilities
5. Proficient with residential property management technology programs such as Yardi or MRI and Microsoft Office products, including Excel
6. General knowledge and understanding of accounting principles with an ability to read and interpret financial statements
7. Proven ability to form relationships with internal business partners and external partners

 

Physical Demands


The nature of work requires an ability to communicate and exchange information, prepare work documents, and operate standard business office equipment. Requires the ability to lift and move materials or equipment up to 10 pounds.



Working Conditions

Work is performed in a general office environment and apartment community. Weekend work and some evening work is required.