Pharmacy Claims Representative 2 - Remote

Job Category : Pharmacy Management & Operations Requisition Number : PHARM006695 Apply now Posted : March 11, 2026 Full-Time Locations Showing 1 location Mesa, AZ 85210, USA Description Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states. Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most. We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development. Dragonfly Health is our name for a reason. The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises. Whatever it takes. Wherever it takes us. What we offer Competitive Pay Growth Opportunity and Career Advancement Agile and Adaptable team culture Innovative and revolutionary technology solutions A higher calling to provide quality patient care Review, analyze, and process pharmacy claims with accuracy, timeliness, and adherence to company and regulatory standards. Identify discrepancies, investigate claim issues, and determine appropriate resolutions. Communicate effectively with pharmacies, providers, and internal teams to clarify information and resolve errors. Support audits and quality reviews by maintaining detailed, accurate claim documentation. Identify trends and share insights that can improve claim accuracy and efficiency. Uphold confidentiality and compliance with HIPAA and corporate policy standards. What we look for 1–2 years of pharmacy claims or healthcare operations experience. Working knowledge of pharmacy billing procedures, insurance verification, and third-party payer systems. Strong analytical, organizational, and data-entry skills. Proficiency in claims processing platforms and Microsoft Office tools. Ability to communicate professionally with providers and team members. High attention to detail and a commitment to getting it right the first time. Why Pharmacy Claims Representatives are important Each claim you touch impacts a patient’s access to care. By ensuring claims are processed correctly and efficiently, you help protect both patient satisfaction and business integrity. Your accuracy and dedication directly support our mission to deliver exceptional patient care and strengthen trust with every transaction. Let’s soar together Qualifications Skills Preferred Working knowledge of Microsoft Office Suite Some Knowledge Clear and effective communication Some Knowledge Education Required High School or better. Preferred Associates or better. Experience Required Experience with pharmacy claims adjudication is required. Preferred 1–2 years in pharmacy claims or healthcare billing Minimum of six (6) months of pharmacy technician experience. Licenses & Certifications Preferred CPhT or EXCPT Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr