Client Concierge Health and Wellness

Job Description

Job Description

Join Lindora Buffalo in Amherst, NY Think Hospitality studio for Metabolic Health, Weight loss & Wellness Clients. You can change someone's life for the better every day.

Are you passionate about health, wellness, and creating unforgettable client experiences? Do you thrive in a fast-paced, supportive environment where you can truly make a difference? Lindora is looking for a Client Concierge to be the welcoming face of our Amherst studio and play a key role in transforming lives.

Why You'll Love Working Here

Competitive pay with exciting performance-based bonus opportunities.

Daily opportunities to make a meaningful impact on clients lives.

Big employee discounts on products and services.

A supportive, energetic team and a positive work culture in our Amherst studio.

If you're looking for a fulfilling role where you can empower others, grow professionally, and be part of a trusted leader in science-backed wellness, we want to hear from you.

Hourly Base Salary Based on Experience

Hands on Training

Flexible Schedule

Employee Discounts

Monthly Team Bonus Opportunity/ Prizes

Team Meetings

• Greet clients warmly and make them feel seen, heard, and supported from day one.
• Guide clients through their visits, including weigh-ins and progress assessments.
• Clearly explain our personalized programs and cutting-edge treatments.
• Assist with scheduling, follow-ups, and keeping clients aligned with their goals.
• Assist with celebrating client milestones, and promote their stories to create community awareness.
• Provide ongoing support, motivation, and answers to client inquiries.
• Work closely with the General Manager and medical team to ensure smooth operations.
• Coach clients on nutrition and healthy lifestyle choices.
• Represent Lindora at community events and promotional opportunities.

• A warm, people-focused communicator with a love for wellness.
• Experience in Med Spa, fitness, or hospitality is a plus.
• A motivated self-starter who thrives in a collaborative, goal-driven setting.
• Comfortable using technology to manage schedules, communications, and records.
• Driven to meet and exceed goals, especially in sales and service.
• Adaptable, positive, and eager to grow with a mission-driven brand.