Ponderosa Chandler Retail Manager

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Do you want to grow your roots in the Cannabis industry? Are you a fan of Ponderosa Dispensary? Do you have a Facility Agent License? Apply to join the Ponderosa Chandler team in bringing a full-spectrum retail experience to Arizona patients and customers!

Sonoran Roots is looking for a highly motivated and reliable individual to join our team as a Retail Manager, leading our Ponderosa Florence team.

ABOUT THE COMPANY:

Sonoran Roots is a vertically integrated, craft cannabis company headquartered in Tempe, Arizona. As an independent and locally owned company founded by Arizona natives, Sonoran Roots maintains a focus on producing high-quality, clean, and compliant cannabis products for its customers.

The company owns and operates three cultivation facilities (Mesa & Tempe), a state-of-the-art extraction lab (Tempe), and well-established retail dispensaries (Glendale, Florence, Chandler, Flagstaff). Our family of brands is well known for quality in the Arizona market and includes Sonoran Roots Cannabis, Canamo Concentrates, Canamo CBD, and Ponderosa Dispensary.

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Sonoran Roots recently won back to back awards, placing again in the Cannabis Business Times 2024 Best Cannabis Companies To Work For | Cultivation , proving our company really is the best Cannabis company to work for in Arizona.

ABOUT THE POSITION:

The Retail Manager is responsible for overseeing daily operations of the dispensary, including but not limited to, developing and managing a professional team of staff that is passionate about cannabis and providing an outstanding experience for customers. The Retail Manager must have exceptional problem-solving abilities, a deep understanding of day-to-day operations and workflow, and provide real time assistance to staff members in need. The Retail Manager is responsible for daily oversight of the Inventory Department, the movement of product on site, and accurate inventory control. This includes comprehension of our product software and tracking of the various stages of production within the software. The Retail Manager will report to the Director of Retail Operations and Director of Inventory to organize efforts and allocate resources effectively.

JOB DUTIES AND RESPONSIBILITIES - RETAIL MANAGER

Participate in developing and implementing operational rules, regulations, policies and procedures to advance the company's mission, vision, goals and objectives.

Monitor and ensure the Retail's compliance with security, inventory, and all other relevant compliance and/or legal regulations.

Uphold all Inventory policies and procedures with a heavy emphasis on accuracy and compliance.

Maintain optimal organization and cleanliness of all inventory processing and storage areas.

Oversee and manage product inventory, cash handling and on-site financial records, and development and maintenance of reports as they pertain to the daily operations and financials of the Retail.

Manage and inspire internal staff to deliver the highest level of customer service and direct the activities of staff members. Monitor and communicate with Retail leadership regarding performance of Retail employees on a regular basis and make recommendations regarding hiring, discipline, and termination or advancement of employees.

Seek out and provide education and development for staff about cannabis products and customer service techniques.

Oversee and ensure the ongoing maintenance of the company's professionalism. i.e. cleanliness, customer experience, displays, menus, product quality, etc.

Scheduling of staff to achieve productivity and sales goals. Includes appropriately analyzing shift labor needs.

Consistently remains compliant with all legal and/or company regulations for the industry

Supervision of Retail / Leads, ensuring proper completion of Tasks.

SKILLS/KNOWLEDGE/ABILITIES:

Strong leadership skills to effectively manage and motivate a team

Excellent communication and interpersonal skills

Sound understanding of retail operations, including inventory management, sales tracking, and visual merchandising

Ability to analyze sales data and identify trends to make informed business decisions

Proficiency in managing customer service issues and resolving conflicts in a professional and timely manner

Solid knowledge of product assortment and industry trends to optimize sales opportunities

Strong organizational and time management skills to prioritize tasks and meet deadlines

Ability to train, develop, and mentor employees to enhance their performance and contribute to the success of the team

PAY AND BENEFITS:

$45,000 Base Pay

Company-paid health insurance.

Annual performance and pay review.

Year-end bonus for every employee.

Monthly rewards points for free products at Ponderosa Dispensary, so you can sample what you are helping to produce.

Employee discount (25%) at Ponderosa Dispensary.

Flexible paid time off (PTO) policy.

Free tickets to the Sonoran Roots Suite at the Footprint Center, home to the Suns, Mercury, Rattlers, and tons of concerts, fights, and other fun events. Food and drink included at every event!

Employee Referral Bonus - $250 if you refer someone who gets hired!! (conditions apply).

This is the BEST cannabis company to work for in Arizona!

MINIMUM QUALIFICATIONS (Required):

Must be 21+ .

Ability to reliably lift 50+ pounds.

At least 2 years prior experience in the cannabis industry.

Ability to obtain and maintain an AZDHS Facility Agent Card.

Ability to stay focused on tasks and meet productivity goals.

Attention to detail and ability and willingness to follow instructions.

Able to sit or stand for extended periods of time.

Ability to function well in a high-paced and, at times, stressful environment.

Reliable attendance and communication - show up to work when you say you will, and do what you say you are going to do.

Quick learner, and willing to be coachable and flexible with work tasks.

Reliable transportation.

High school diploma or GED.

ADDITIONAL QUALIFICATIONS (Preferred):

Two (2) or more years of retail management experience.

Knowledge of effective marketing strategies to promote products and attract customers.

Experience in conducting performance evaluations and providing constructive feedback to employees.

Strong problem-solving and decision-making abilities in high-pressure situations.

Certification or training in retail management or a related field (e.g., Certified Retail Management Professional, Retail Leadership Certification)