Analyst Sales Operations

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

WHAT YOU'LL DO

The Sales Operations Analyst plays a critical role in enabling the success of the nursing category through data management, reporting, analytics, and operational support. This position is responsible for maintaining the accuracy, integrity, and quality of sales data, while ensuring account and organizational data are consistently updated and governed. The analyst delivers timely business insights and contributes to key processes that drive sales performance and informed decision-making. Serving as a trusted partner to the field, this role resolves data-related inquiries, supports forecasting activities, and provides reporting that enhances visibility into business results. Success in this role requires strong analytical capabilities and the ability to transform data into actionable insights that improve performance and support strategic objectives.

WHERE YOU’LL WORK

This position will work a hybrid schedule from our Leawood, KS office or remotely within the United States

HOW YOU’LL SPEND YOUR TIME

• Maintain the accuracy, quality, and integrity of account, territory, and organizational data within the data warehouse and CRM.
• Perform routine and ad hoc data pulls, reporting, and analysis to support sales leadership and operational initiatives.
• Assist with account assignments, territory alignment, account mapping, and ongoing data maintenance activities.
• Provide day-to-day support to the sales organization by responding to data, reporting, dashboard, and account-related inquiries.
• Assist in the preparation and distribution of recurring reports, scorecards, dashboards, and other sales performance metrics.
• Support quarterly business reviews and forecast meetings through data gathering, analysis, reporting, and presentation preparation.
• Track and report on key sales incentive programs as needed
• Assist with annual planning activities, including territory management, account assignments, goal-setting support, and organizational planning.
• Support the development, testing, validation, and maintenance of reporting dashboards and analytical tools.
• Document processes and reporting methodologies to promote consistency, scalability, and operational efficiency.
• Identify opportunities to improve data quality, automate routine tasks, and enhance reporting accuracy.

WHAT YOU'LL NEED

• Bachelor’s Degree from four-year college or university required. Degree in Business, Analytics, Finance, Information Systems, or a related field preferred.
• 2+ years progressive business experience. Prior analytical, sales support, or business operations experience preferred.
• Advanced Microsoft Excel skills, including reporting, analysis, data manipulation, and working with large datasets.
• Proficiency in Microsoft 365 applications, including PowerPoint, Outlook, Teams, and emerging productivity tools.
• Strong analytical, quantitative, and problem-solving abilities.
• Exceptional attention to detail and commitment to data quality, accuracy, and consistency.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Strong communication and interpersonal skills with a customer-service mindset.
• Curiosity and willingness to learn new tools, systems, technologies, and processes.
• Passion for continuous improvement, process optimization, and operational efficiency.
• Comfortable leveraging AI and emerging technologies to enhance productivity, automate routine tasks, and improve business processes.
• Ability to work independently while collaborating effectively across teams.

HIRING RANGE

The current full-time, annualized base pay hiring range for this role is $63,300.00-$90,530.00. In accordance with applicable state laws, we are providing the expected pay range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.

BENEFITS

• Health, dental, and vision insurance
• Company paid life Insurance
• 401(k) with company match
• Paid time off and parental leave
• Employee assistance program
• Other wellness programs such as Headspace and Airvet
• Charitable matching program

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.