Electronic Data Interchange Manager

Job Description

EDI Manager

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Job description overview

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Client is seeking an experienced EDI Manager to own and manage the company's EDI environment and related B2B data flows across customers, marketplaces, third-party service providers, and the ERP. This role will be responsible for the day-to-day reliability of EDI and electronic order/data flows, including customer setup and maintenance, BlueCherry EDI/order configuration, troubleshooting, and coordination with external providers such as CGS, Cym.bio, Rithum, trading partners, and other integration providers. The ideal candidate is both technically capable and highly organized, with exceptional communication skills and the ability to manage multiple projects and issues simultaneously.

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4 days in office

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$110-140K per year

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Medical, Dental, Vision and 401K.

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Key Responsibilities

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EDI Operations and Support

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• Own the daily operation, monitoring, and troubleshooting of EDI transactions and related data flows.
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• Investigate and resolve EDI errors, rejected transactions, missing documents, data discrepancies, and transmission failures.
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• Monitor critical transaction flows including 850 Purchase Orders, 855 PO Acknowledgments, 856 ASNs, 810 Invoices, 180 Return Authorization, 852 Product Activity, and other customer-specific transactions.
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• Identify recurring issues and implement process or system improvements to reduce manual intervention and errors.
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• Coordinate with internal teams to determine the business impact and appropriate resolution of EDI issues.
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• Maintain documentation of EDI processes, trading partner requirements, mappings, configurations, and troubleshooting procedures.
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Trading Partner Management and Onboarding

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• Manage the setup, maintenance, testing, and ongoing support of EDI customers and trading partners.
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• Work closely with CGS and other partners to establish new trading partners, modify existing connections, and implement new or changed transaction requirements.
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• Coordinate customer onboarding and EDI implementations from requirements gathering through testing and production deployment.
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• Serve as the primary point of contact for EDI-related issues with customers, vendors, and third-party providers.
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• Ensure customer-specific requirements are properly documented, configured, tested, and maintained.
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BlueCherry EDI/Customer Administration

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• Maintain and manage EDI-related settings and configurations within BlueCherry.
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• Work with business and technical teams to ensure BlueCherry configuration supports customer-specific EDI requirements.
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• Partner with BlueCherry/CGS resources when application changes, new mappings, or technical support are required.
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• Ensure changes to EDI configurations are properly tested and controlled before production deployment.
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Third Party Integrations

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• Manage data flows between the company and third-party platforms such as Cym.bio, Rithum, Wells Fargo, direct marketplace connections, and other external service providers.
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• Work with third-party providers to ensure product, inventory, order, shipment, and other required data is flowing accurately and reliably.
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• Troubleshoot issues involving multiple systems and determine whether the root cause resides within the company's systems, the third-party platform, or the trading partner.
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• Coordinate testing and implementation of new marketplace and customer integrations.
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• Help establish monitoring and controls around critical external data flows.
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Project Management

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• Lead EDI-related projects (primarily the onboarding of new customers as part of brand license acquisitions) involving internal business users, IT resources, customers, CGS, 3PLs, marketplaces, and other third parties.
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• Develop project plans, timelines, testing plans, and implementation schedules.
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• Coordinate multiple internal and external resources to ensure projects are delivered on time.
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• Communicate project status, risks, dependencies, and issues to stakeholders and management.
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• Ensure appropriate testing and business validation occur before production deployment.
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• Evaluates and recommends new electronic commerce software and/or upgrades to improve efficiency and customers' experiences and system upgrades.
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Desired Qualifications and Experience

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Required

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• 5+ years of experience in EDI, B2B integration, supply chain systems, or a related technology environment.
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• Strong understanding of common EDI transactions, including 850, 855, 856, 810, 820, 180 and 852.
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• Experience administering or supporting EDI within an ERP environment, preferably BlueCherry or a comparable apparel/wholesale ERP.
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• Experience working with EDI service providers/VANs and external trading partners.
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• Experience with marketplace and ecommerce integrations.
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• Strong troubleshooting and analytical skills with the ability to trace a transaction across multiple systems.
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• Demonstrated project management experience involving both technical and business stakeholders.
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• Excellent written and verbal communication skills.
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• Strong organizational skills and attention to detail.
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• Ability to manage multiple projects, issues, and priorities in a fast-paced environment.
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Preferred

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• Experience in apparel, footwear, consumer products, or wholesale distribution.
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• Experience with BlueCherry / CGS.
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• Experience with Cym.bio, Rithum, SPS Commerce, or similar EDI/integration platforms.
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• Familiarity with APIs, SFTP, AS2, XML, JSON, flat files, and other integration technologies.
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• Understanding of ERP, WMS, ecommerce, marketplace, and 3PL data flows.
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• Experience working with Boomi or other middleware/iPaaS platforms.
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• Experience with EDI mapping, testing, and implementation.
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• Familiarity with retail trading partner requirements and compliance programs.
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