Sales Operations and Compliance Manager

About the job About Us In 2020, a group of senior technology and product experts from Google and Verily China decided to delve into the intelligent digitalization of life science clinical research. Their findings resulted in AlphaLife Sciences, a pioneer in the fusion of life sciences and AI computer science as an AI-enabled integrated clinical research platform. Our flagship product, AuroraPrime, integrates Generative AI and Large Language Models (LLMs) into a powerful AI-driven SaaS platform. Trusted by global top MNCs, our innovations accelerate drug development and market entry. We are committed to globalizing AuroraPrime to enhance clinical trials and real-world research by leveraging cutting-edge AI, cloud computing, and big data. We help our clients achieve clinical operational efficiency, automate processes, and make smarter decisions to get their products to market faster. We are proud partners with Microsoft's Pegasus Program, Google for Startups, and Johnson & Johnson Innovation JLABS, delivering cutting‑edge solutions like Generative AI‑Copiloted Medical Writing, Intelligent EDC and Data Management, and Agile Trial Management. Key Responsibilities Sales Operations & Business Support Manage and optimize sales operations processes, including CRM data maintenance, channel management, quote‑to‑cash workflows, and revenue forecasting. Provide data analysis and system support such as pipeline segmentation, forecasting, and sales metric insights. Drive sales process improvements, including the development of sales toolkits, playbooks, onboarding, and ongoing training programs. Support inside sales activities including drafting and reviewing sales contracts, quotes, project proposals, purchase orders, and statements of work. Get hands‑on experience with tasks typically handled by sales peers and provide backup for skill gaps currently in the team. Contract Review & Regulatory/Compliance Support Review customer contracts (MSAs, NDAs, SOWs) to identify potential risks and key clauses; collaborate with legal counsel for further evaluation as needed. Manage contract lifecycle activities, including renewal notifications, key term compliance, and deliverable tracking. Support maintenance of internal quality and regulatory documentation, assisting with document reviews, client responses, and legal/quality audits. Cross-Functional Collaboration & Strategic Support Work closely with Sales, Customer Success, Finance, and Marketing teams to ensure process alignment and effective collaboration. Assist with audit preparation, client due diligence, and response to RFP questionnaires. Participate in building scalable sales operations infrastructure and process frameworks during company growth. Qualifications 5+ years of experience in Sales Operations, preferably in a software company with Software as a Service (SaaS) model, ideally within healthcare, or life sciences. Proficiency with CRM tools (e.g., Salesforce, HubSpot), sales automation platforms, and operational dashboards. Experience reviewing B2B commercial contracts and understanding of basic legal terms and risk issues. Thrives in a dynamic startup environment with fast turnaround demands, flexible working hours, and the ability to take on multiple functions as needed. Highly organized and analytical, with strong attention to detail and ability to manage multiple workstreams. Excellent communication and collaboration skills across technical and non-technical teams. Familiarity with finance or quality frameworks in the life sciences industry is a plus. Bachelor’s degree required; legal, business, or life sciences background preferred. AlphaLife Sciences is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected status. If you require a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please notify our recruiters at any stage of the process. Please note: Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. At this time, AlphaLife Sciences is unable to sponsor visas for applicants. #J-18808-Ljbffr