Manager, Store in Store

Job Overview The role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, provide exemplary customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships. Job Responsibilities Lead and develop the sales team to achieve customer engagement and sales performance targets Manage store operations including opening, closing, and adherence to operational standards Coach and provide feedback to team members to improve customer interactions and sales skills Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience High School Diploma/GED (Required) 2‑4 years of management experience in retail sales 2‑4 years of sales and sales management experience Licenses and Certifications At least 18 years of age Legally authorized to work in the United States Travel No. DOT Regulated No. Safety Sensitive Position No. Compensation Total Target Cash Pay Range: $62,400 – $112,600, inclusive of target incentives. Base Pay Range: $46,800 – $84,450. The actual starting pay will vary within this range based on location, qualifications, and experience. Benefits Employees are eligible for medical, dental, and vision insurance; a flexible spending account; 401(k); employee stock grants; employee stock purchase plan; paid time off and paid holidays; paid parental and family leave; childcare subsidies; tuition assistance; family building benefits; and other voluntary insurance coverages. Eligible employees may also receive mobile service and home internet discounts, pet insurance, and access to commuter and transit programs. Learn more at Equal Opportunity Employer T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. #J-18808-Ljbffr