Patient Scheduler

Job Description

o Schedule hospital based services and procedures in accordance with provider orders and organizational guidelines.

o Obtain and track prior authorizations from payors for scheduled services.

o Review documentation to confirm completeness and authorization requirements.

o Communicate with payors, provider offices, and internal departments to resolve authorization issues.

o Update appointment and authorization status accurately in Epic.

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Skills and Requirements

1+ years of experience in hospital scheduling and/or prior authorization.

Familiarity with authorization workflows (verification, submission, tracking, documentation, etc.)

Effective communication skills for interacting with payors, providers, and internal teams.

Epic experience within scheduling or patient access (preferred)