IT Admin

Organizational Background :

Rheinmetall AG is an internationally successful Automotive and Defense company with locations around the globe. Rheinmetall Defense is Europe's foremost supplier of defense technologies and a longstanding partner of the US Army. Headquartered in Germany, Rheinmetall Defense has representation in sixteen countries. Rheinmetall Defense products set the global standard for excellence in a wide array of disciplines ranging from vehicles, force protection, and weapon systems to infantry equipment, air defense, network-enabled warfare capabilities, electro-optics, and simulation technology. Rheinmetall has spent decades pioneering new technologies, systematically expanding its range of products in this critical field.

Position Summary :

The IT Administrator I is responsible for the identification, implementation, and security of effective and reliable information technology systems to maximize business productivity for all business units.

Job Roles and Responsibilities :

• Work with IT management to ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
• Maintain software and hardware systems that integrate with all company software, hardware and telecommunication systems and ensure optimal uptime and performance.
• Inventory management including company hardware, and software licensing tracking.
• Familiarity with a Windows Active Directory/Azure/Intune/O365 environments including user, group and licensing management
• Provide implementation and administrative support for Engineering System applications as required.
• Work through a Ticket Queue and provide user support for software and hardware related issues and escalate any issues as necessary.
• Assists with research and evaluation of new technologies, techniques, threat control and best practices to optimize efficiency and usability and minimize issues and vulnerabilities.
• Creates, organizes, and updates documentation of IT processes, policies, licensing and systems
• Presents IT equipment and policy training to staff as required.
• Windows and ESX Server management including but not limited to networking, disk management, security, AV and vulnerability management, and other IT administrative functions.
• Some understanding of Linux-based systems is a plus
• Some scripting knowledge is a plus
• Some AI knowledge is a plus
• MDM Device Management is a plus (Microsoft Intune)
• Monitor system performance, analyze and detect issues related to network, servers, and other related IT issues as they relate to established standards. Also recommends any enhancements to improve operations for increased stability and system capabilities.
• Performs any software or hardware improvements and customized upgrades to adapt exists programs to meet user and business requirements.
• Assists with onboarding of new users including collecting requirements, setup and deployment.
• Familiarity with imaging software.
• Familiarity with general networking knowledge (TCP/IP, subnets) and wireless technologies.

Staff/Direct Reports :

None

Job Requirements :

Education:

• A Bachelor's degree in Information Technology, Information Systems, Computer Engineering or Cybersecurity or equivalent experience
• IT Industry certifications a plus (A+, Network+ or SEC+)

Experience:

• 3 years minimum experience working in an Information Technology department

Knowledge, Skills, Abilities:

• Experience in information systems selection and implementation processes
• Experience with, but not limited to, Office 365 Administration, MS Exchange Administration, Active Directory, Forticlient VPN, Forti Switches and general TCP/IP networking, Sharepoint, SQL, AZURE, VOIP, Patching and Antivirus technologies
• Experience with Engineering Applications (IBM, Team Center, CAD, PLM)
• Knowledge of various hardware and software products, including ERP, JIRA, GIT, etc.
• Technical experience in Local Area and Wide Area Networks, wireless network technologies
• Windows Client and Server knowledge
• Microsoft Power Apps knowledge
• Excellent interpersonal and good communication skills
• VMWare usability and knowledge
• Experience in documenting processes and work procedures
• Patience while supporting users and managing multiple project demands
• Ability to learn new technologies, and work independently to meet performance expectations
• Excellent project management skills, including knowledge of Microsoft Project software
• Experience using and supporting Microsoft Office including Word, Excel, PowerPoint and Outlook
• Experience developing and implementing IT organizational policies
• Ability to be on-call to ensure optimal up-time for company systems, including early mornings, nights or weekends as needed
• Experience supporting Apple phones and devices including multifactor authentication (MFA)
• Cyber-Security knowledge a plus
• Knowledge of CMMC 2 and NIST-171 cybersecurity requirements is a plus
• CISSP or equivalent security certification is a plus
• Ability to gain USG Clearance is a plus

Physical Requirements :

• Ability to lift up to 25 pounds occasionally
• Ability to sit for long periods
• Extensive Keyboarding