Operations Specialist - eOM Manual Technician

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

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We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you'll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people's lives. This isn't just a job, it's a chance to lead change, drive progress, and leave a lasting legacy.

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of Operations Specialist, we'll count on you to:

• The primary duties include development of facility operations manuals. Manuals are developed in either hard copy or electronic versions. This employee will review contract documents to verify they meet the design intent of the contract documents.
• Provide support for water, wastewater and storm water infrastructure evaluations, condition assessments, process optimization, new facility design reviews, construction management assistance, commissioning, and O&M personnel training.
  
  
  Other Technical Capabilities
• Perform operability reviews of preliminary designs to ensure that criteria such as working space around equipment, general placement of valves and equipment, worker safety and access to equipment for maintenance are addressed. During design, work with process, electrical and instrumentation engineers to evaluate reliability, redundancy, ease of operation, and life cycle costs of process and equipment alternatives.
• Assist with the development of infrastructure renewal plans. Provide technical expertise in the condition assessment of assets critical to the delivery of water, wastewater, reclaimed water and storm water service.
• Assist with the development of P&IDs and write process control strategies for the efficient operation of treatment plant processes, wastewater lift stations, reclaimed water systems, and water booster pump stations.
• During construction, coordinate manufacturer's field services including equipment training and startup. Review and approve equipment O&M manuals.
• Work with the design team to identify steps to improve the commissioning process and project handover from contractor to owner.
• Develop and provide operator training and assist with component and system testing and commissioning.
• Prepare startup plans, Division 01 Specifications, schedules and procedures and document results in a construction management environment.
• Assist the plant staff with post-startup warranty resolution and with process optimization.
• Prepare and implement condition assessment procedures for all asset types within water, wastewater, and/or storm water systems.
• Evaluate maintenance and operational work practices to determine effectiveness in providing core utility functions. Prepare new work flows, work procedures, training and implementation plans to improve core functions.
• Evaluate water and wastewater utility regulatory requirements and performance. Develop mitigation plans or O&M procedures to improve regulatory compliance.
• Participate and engage technical experts in support of client development and project pursuits.
• Facilitate lessons learned for project delivery, processes, trends, successes, strengths and weaknesses.
• Participate in strategic local, regional, and national marketing pursuits.
• Participate in professional organizations related to water, wastewater and storm water lines of service at the local and regional level.
• Perform other duties as needed

Preferred Qualifications:

• Excellent writing ability.
• Certification as a water or wastewater treatment plant operator.
• Associate's degree in a professional, engineering or related field.
• A minimum of five (5) years of experience in water/wastewater field.
• General knowledge of process control, automation, instrumentation, laboratory fundamentals, industrial safety, and reliability centered maintenance principles and developing control strategies is required.
• Ability to interpret engineering plans, specifications and other contract documents found in the design and construction industry.
• Knowledge of the engineering, chemistry and microbiology of water and wastewater treatment unit process.
• Ability to work with a diverse community of designers, contractors, operators and manufacturers.
• A working knowledge of Microsoft Office product
• Working knowledge of website development
• An attitude and commitment to being an active participant of our employee-owned culture is a must
• Valid drivers license
• Certification in both water and wastewater is preferred.
• Bachelor's degree in a professional, engineering or related field.
• Working knowledge and experience working with web based applications such as Concrete CMS and/or SharePoint.
• Familiarity with computerized maintenance management software and asset management philosophies and applications.
• Familiarity with web based programming language such as HTML.
• Familiarity with other web development software applications.

Required Qualifications

• A minimum of 2 years of relevant experience in plant operations
• Commitment to being an active participant of our employee-owned culture

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated, benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) {Bellevue/Seattle/Everett, WA}: $80,168.40- $110,400.00 {Spokane, WA}: $80,168.40- $87,400.00 {Gig Harbor, WA}: $80,168.40- $101,200.00 Primary Location: United States-Washington-Bellevue Other Locations: United States-Washington-Everett, United States-Washington-Spokane, United States-Washington-Olympia, United States-Washington-Seattle, United States-Washington-Gig Harbor Industry: Water Schedule: Full-time Employee Status: Regular BusinessClass: Utility Management Services Job Posting: Dec 12, 2025