Toyota Service Advisor

Service AdvisorWe are looking for a motivated, professional, and customer-focused service advisor to join our team. The ideal candidate enjoys working with people, has a strong understanding of automotive service, and is driven to provide an exceptional customer experience while meeting department goals.ResponsibilitiesGreet customers promptly and professionallyConsult with customers regarding vehicle maintenance and repair needsWrite accurate repair orders and document customer concernsRecommend necessary maintenance and repairs based on manufacturer guidelines and vehicle conditionCommunicate repair recommendations and explain services clearly to customersProvide customers with accurate estimates and keep them informed throughout the repair processCoordinate with technicians and parts personnel to ensure efficient workflowMonitor repair progress and communicate delays or changes to customersReview completed repairs with customers and explain work performedMaintain strong customer relationships and encourage repeat businessMaintain customer satisfaction standardsMeet or exceed individual and department sales and performance goalsQualificationsPrevious automotive service advisor experience is preferredStrong customer service and communication skillsProfessional appearance and positive attitudeAbility to work in a fast-paced environmentStrong organization and time-management skillsAbility to multitask and prioritize effectivelyBasic understanding of automotive maintenance and repairValid driver's license and acceptable driving recordWhat We OfferHealth insurance, dental, vision, 401kPerformance-based bonusesPaid time offA professional, team-oriented work environmentThe opportunity to build a long term career with a growing Toyota dealershipWe are looking for someone who is customer-driven, dependable, energetic, and motivated to succeed! If you enjoy helping people, have a passion for the automotive industry, and want an opportunity to grow your career, we would love to meet you.Apply today and join our Toyota Service Team! Questions please call Lily at View phone number on click.appcast.io or email View email address on click.appcast.io