Customer Service Rep, Physical Therapy

ABOUT OLYMPIC MEDICAL CENTER: Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination! FTE: 0% WORK SHIFT Days PAY RANGE: $21.33 - $29.45 UNION: UFCW 3000-Support Services SHIFT DIFFERENTIALS/PREMIUMS: Weekend & Holiday Shifts: No On Call Shifts: No Shift Differentials: Evening - $3.00/hour Night - $5.00/hour Weekend - $4.50/hour Premiums: Standby - $3.50/hour Lead - $3.25/hour Per Diem - 15% (on base, in lieu of benefits) JOB DESCRIPTION: Responsible for providing the following services including, but not limited to, excellent customer service, optimal utilization of Epic (EMR) for Intake of patient referral, patient scheduling, patient registration, and verification of insurance coverage. This position is also responsible to obtain Insurance authorization for services and handling of the medical record at the clinical level. Knowledge of medical terminology required. Attention to detail and ability to multi-task are critical. EDUCATION High school diploma or equivalent preferred. Medical Assistant training/certification preferred. EXPERIENCE Minimum of three years’ experience in a medical facility strongly desired. Prior experience/training in medical terminology and rehabilitative services strongly desired. LICENSURE/CREDENTIALS None. BENEFITS INFORMATION: Click here for information about our benefits. Equal Employment Opportunity (EEO) Statement: Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit Olympic Medical Center, the largest employer in Clallam County, has a wide variety of employment opportunities. We welcome you the opportunity to join our team of highly-trained and experienced staff! We offer excellent benefits, competitive salaries and an intentional culture that represents respect and appreciation for all of our employees. OMC cares and is an eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs. For more information about our benefits, click here! Contact us: View email address on click.appcast.io For answers to some frequently asked questions, click here. Learn about our Career Pathways Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to myriad opportunities for outdoor enthusiasts, and a great place to live, work, play and raise a family. I find the staff and employees very caring and open, and I'm thrilled that there was an opening in my specialty to be able to come here. - Dr. Zina Hajduczok There is no better illustration of the value that rural facilities provide to their communities than the annual identification and recognition of the top-performing rural facilities. Each year, the rural hospitals are analyzed through the lens of the Chartis Rural Hospital Performance INDEX, the industry’s most comprehensive and objective assessment of rural hospital performance in the United States. Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Equal Polygraph Protection Act (EPPA) Non-discrimination Patient Rights HIPAA