Customer Success Supervisor - SMB Growth & Retention
UPS
A leading logistics company based in Cleveland is seeking a Customer Success Supervisor to drive customer satisfaction and retention. The role involves managing a portfolio of accounts, proactively addressing customer needs, and providing strategic guidance for account growth. The ideal candidate will possess strong organizational skills and a data-driven mindset. Benefits include medical coverage, retirement plans, and more. #J-18808-Ljbffr UPS
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Supervisor - SMB Growth & Retention in Cleveland, OH vacancy
- ...A leading logistics company is seeking a Customer Success Supervisor to focus on customer satisfaction and retention. The role involves managing a portfolio of lower-tier... ...prevent churn, and developing strategies for growth. Candidates with 0-4 years of relevant...SuggestedPermanent employmentFull time
UPS
Cleveland, OH3 days ago $61.62k - $107.88k
...Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer... ...customer satisfaction and retention at scale, leveraging... ...drive customer loyalty and growth by identifying patterns, addressing... ...customer-facing roles. SMB account management...SuggestedPermanent employmentWork experience placementFlexible hoursUPS
Cleveland, OH3 days ago$61.62k - $107.88k
Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer... ...customer satisfaction and retention at scale, leveraging... ...driving customer loyalty and growth by identifying patterns, addressing... ...customer‑facing roles. SMB account management...SuggestedPermanent employmentWork experience placementFlexible hours- ...a workplace—we’re a community built on trust, excellence, and success. Here’s why top talent chooses us: Exceptional Culture: Recognized... ...consistently rated highly on Glassdoor and Indeed. Proven Growth: A six-year streak on the Inc. 5000 list as one of the fastest-...SuggestedFull timeFor contractorsRemote work
Christiansky Agency
Cleveland, OH9 hours ago - ...drive product adoption,optimizerevenue opportunities, and ensure customer retention.This is a hands‑on role requiring you to be the subject... ...partner relationships and ensuring thatpartner engagement,revenue growth,clientfit,andpartner supportreach desired metrics. Many of...SuggestedRemote work
Stream Companies
Cleveland, OH2 days ago $73.6k - $110.4k
...responsible for driving revenue growth by developing and executing... ...an assigned territory or customer portfolio. This role serves as... ...execution and implementation. The successful candidate will combine strong... ...customer satisfaction, retention, and growth. Ensure a smooth...Contract workLive inVisa sponsorshipWork visaRelocation packageGE Healthcare
Cleveland, OH4 days ago$45k - $55k
...discovery calls and identify customer pain points Deliver solutions... ...and proposals tailored to SMB clients Own the full sales... ...pipeline and activity level What Success Looks Like ~ High daily... ...Performance-based growth opportunities Hands-on sales...Flexible hoursCorporate Technologies LLC
Cleveland, OH6 days ago- Cheez ( is a new app that sends you the pictures that your friends take of you, powered by facial recognition. Responsibilities: Develop and execute data-driven marketing strategies to increase user acquisition, brand awareness, and engagement Collaborate with the...Full time
Cheez
Cleveland, OH3 days ago - ...positive working relationships with all customers. Drive client retention, renewals, upsells and client... ...to determine root cause of customer success and failures and drive requirements... ...energized by limitless learning and growth. We use the proven Fortive Business...Contract workFor contractorsWork experience placementWork at officeLocal areaWorldwide
Fortive Corporation
Cleveland, OH3 days ago $150k - $185k
...at Lubrizol, you will drive growth within the medical industry by... ...accounts and developing new customer relationships within the medical... ..., ensuring our continued success in the medical device market.... ...high customer satisfaction and retention. Collaborate with internal...Full timeWork at officeRemote workFlexible hours$82.56k - $120k
...Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers... ..., sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and...Full timeContract workWork experience placementWork at officeLocal area$65k
...software that makes a real difference for our customers. From towing service providers to local... ...operations, boost safety, and drive success. Joining Autura means being part of a... ...proactive outbound prospecting to maximize growth opportunities. In this position, you'...Hourly payFull timeLive inLocal areaRemote workFlexible hours$90k - $140k
...data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns... .... About the Role Our Customer Success organization is the heart and soul of BrightEdge... ...align with adoption, engagement, and retention. Collaborate cross-functionally with...BrightEdge
Cleveland, OH4 days ago$60k - $72k
...data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns... .... About the Role Our Customer Success organization is the heart and soul of BrightEdge... ...maximizing platform adoption, uncover growth opportunities, and ensure long-term...- ...strategies, plan modeling, and identify cost‑reduction opportunities. Champion cross‑selling initiatives and contribute to the growth and retention of client relationships. Coordinate, manage, and participate in client meetings, including on‑site meetings as needed....Contract workTemporary workWork at officeFlexible hours
USI Insurance Services
Cleveland, OH5 days ago $45k - $55k
...plays a key role in the success of Corporate Work... ...students’ professional growth and workplace success.... ...strong relationships with supervisors through consistent... ...Provide high-quality customer service and support to... ...feedback. Support partner retention and renewal efforts,...Contract workWork experience placementSaint Martin De Porres High School
Cleveland, OH4 days ago- ...A home improvement brand is seeking a Field Marketing Manager to lead brand initiatives and customer experiences. You'll drive engagement, manage a marketing team, and generate sales leads. Candidates should possess at least two years in sales, customer service, or lead...
Bath & Cabinet Experts
Beachwood, OH2 days ago - ...tracking labels that help our customers automate maintenance,... ..., our employees share in the success of our businesses by generating... ...production improvements, sales growth, and market development. The... ...drive sales growth, customer retention, and market development. Serve...Full timeWork at office
- ...products and services to support client growth and relationship development. Leadership... ...$2M revenue), ensuring satisfaction, retention, and growth. Interpersonal Skills Excellent... ...Pay due regards to the interests of the customers and treat them fairly Observe proper...Contract workTemporary workFlexible hours
Computershare
Cleveland, OH2 days ago $55k - $70k
...surgeons, clinical teams, and customers in the field. As an... ...and hospitals. This is a high-growth opportunity for individuals looking... ..., and to ensure the initial success of new customers. You will also... ...account expansion and retention initiatives as directed by the...Work from homeFlexible hours$104k - $171.7k
...Who Are We? Taking care of our customers, our communities and each other. That's the... ...will contribute to the profitability and success of Travelers. What Will You Do? Manage the profitability, growth, and retention of an assigned book of business....Local areaTravelers Insurance
Cleveland, OH5 days ago$15 per hour
...time both inside and outside We assess customer storage needs and make suggestions, including... ...of debris. Qualifications Experience: Successful candidates come from a variety of... ...have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture...Hourly payFull timeWeekend work- ...candidates only; relocation not available) Role Overview Lead growth within existing, multimillion-dollar accounts in the data... ...opportunities. What You’ll Do Own the data center customer segment across accounts; build account strategies and growth plans...Full timeContract workLocal areaRelocation
Knowhirematch
Cleveland, OH9 hours ago - ...provide superior service and customized solutions to meet the needs of... ...work environment focused on growth for our employees. We are a TEN... ...Officer Department Client Success FLSA Status Exempt Job Summary... ...that drives customer retention, adoption, expansion, and overall...Full time
$80k - $90k
...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations... ...implement new products and services which support sales growth and client retention Additional Responsibilities • Manage the front of the...Full time$69k - $105k
...Accountable for growing the business through retention, expansion, and acquisition tactics, and for leading Branch team to success in attaining activity, behavior, and outcome... ...observational coaching, joint sales calls, growth and development, utilization of training tools...Full timeWork experience placementLocal areaNight shift$91k - $185k
...delivering the best experience for our customers. We work together each day to foster an... ...opportunity to contribute to the company's success. As a Marketing Lead within PNC's... ...looks like and to serve as an innovative growth engine for the business. We are investing...Full timeTemporary workPart timeWork experience placementFairygodboss
Cleveland, OH1 day ago- ...Duties & Responsibilities Keys to your success include: Ability to quickly... ...team achieve success through excellent retention, seeking out additional revenue opportunities... ...immediate openings and promotes future growth. We offer Direct Hire (Contingency Search...Long term contractPermanent employmentContract workTemporary workImmediate start
Capstone Search Group
Cleveland, OH16 days ago - ...compliant. Develop new business growth and maintain existing... ...external partners, vendors, and customers of divergent interests to... ...and rewarding performance and retention is preferred. Ability to lead... ...that is offered to a successful candidate will depend on the...Contract workWork at office
CBRE
Cleveland, OH2 days ago $10k
...meetings, performance reviews, and training sessions to support growth and alignment with company values. Communicate regularly... ...and onboard service team members; support career development, retention, and training compliance. Schedule, delegate, and oversee daily...For contractorsWork at officeLocal areaNight shiftWeekend workMultifamily Management
Cleveland, OH3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Supervisor - SMB Growth & Retention. Be the first to apply!
Related searches
- customer success manager Cleveland, OH
- customer success executive Cleveland, OH
- success manager Cleveland, OH
- amazon customer Cleveland, OH
- work from home customer Cleveland, OH
- customer project program manager Cleveland, OH
- customer Cleveland, OH
- airline customer Cleveland, OH
- customer marketing Cleveland, OH
- customer retention Cleveland, OH