IT Governance & Process Improvement Lead

IT Governance & Process Improvement Lead Category: Business Consulting, Strategy and Digital Transformation Main location: United States, Georgia, Atlanta Position ID: J0426-2377 Employment Type: Full Time Position Description The IT Governance & Process Improvement Lead will assess and strengthen IT intake and governance processes for Tier 3–5 requests (small initiatives and incremental enhancements). While governance exists for large initiatives, Tier 3–5 requests are often minimally governed, resulting in limited scoping, estimation, prioritization, and business value definition. This engagement focuses on designing practical processes, governance, and tooling improvements to reduce delivery risk and improve alignment between demand and IT capacity. This will be a 2-month engagement that will be 30-40 hours per week. This position is located in Atlanta, GA in a hybrid working environment. Your future duties and responsibilities Assess current IT intake and governance processes for Tier 3–5 requests. Identify gaps related to scoping, estimation, prioritization, business value definition, and capacity planning. Recommend improvements to governance processes, intake workflows, and supporting artifacts (e.g., request forms, templates). Design pragmatic solutions that improve clarity, prioritization, and demand management without adding unnecessary overhead. Support alignment between business demand and IT capacity across projects and incremental work. Partner with IT and business stakeholders to ensure recommendations are practical, scalable, and adoptable. Required qualifications to be successful in this role Proven experience designing, building, and operating IT governance frameworks or PMOs. Strong background in IT governance, including: Capacity planning, Schedule management, Quarterly / PI planning. Experience improving intake, demand management, and prioritization processes. Ability to quickly assess environments and deliver clear, actionable recommendations. Preferred Qualifications Experience working in complex or enterprise IT environments. Strong facilitation and stakeholder alignment skills. CGI anticipates accepting applications for this position through May 31, 2026. Other Information – Compensation Range CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58,000.00 - $123,800.00. Benefits Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. Accommodations CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. Veterans We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members. Employment Conditions All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. Payment Transparency CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information. #J-18808-Ljbffr CGI Technologies and Solutions, Inc.