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Healthcare Contact Center Associate — Data & Quality

Kaiser Permanente

Kaiser Permanente in Renton, Washington, is seeking a Contact Center Specialist I to support members, patients, providers, and internal stakeholders with information and resources. You will follow detailed procedures to resolve routine inquiries, escalate issues as needed, and help maintain high levels of service quality in a healthcare environment. The role emphasizes building relationships, accurate data entry, and adherence to guidelines while providing compassionate service. #J-18808-Ljbffr Kaiser Permanente

Vacancy posted 3 days ago
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