Compliance/Consumer Protections Rep Specialist

Job Description

Job Description

Ethos Group Compliance Solutions (EGCS) partners with automobile dealerships to proactively identify and address compliance vulnerabilities that can impact business operations. Our comprehensive compliance program, including solutions for Human Resources, Consumer Protection, Safety, and Cyber Compliance, is designed to help businesses safeguard their interests and support their employees in a rapidly changing regulatory landscape.

EGCS assigns each client a dedicated Compliance Rep Specialist who monitors adherence to established policies, collaborates with stakeholders to resolve compliance issues, and helps implement effective processes. Our Specialists conduct regular audits and deliver actionable recommendations to ensure ongoing compliance and risk reduction. This entry-level role is ideal for candidates seeking to gain hands-on experience with compliance programs, develop process improvement skills, and work closely with clients to maintain regulatory standards.

Our organization thrives on the commitment and drive of self-motivated individuals who are passionate about delivering exceptional customer experiences at every level. We are looking for like-minded professionals to join us in our mission to provide the best products and services in the world.

Responsibilities:

• Client Relationship Management : Build and maintain strong relationships with assigned clients, serving as their go-to resource for compliance support and consultation.
• Compliance Auditing & Reporting : Conduct quarterly on-site audits of client operations, evaluate compliance with regulatory requirements, document findings, and present clear, actionable recommendations to client stakeholders.
• Training & Presentations : Develop and deliver formal training sessions and presentations for both clients and internal teams, communicating compliance best practices and regulatory updates effectively.
• Process Development & Implementation : Partner with clients to design and implement comprehensive compliance processes, providing ongoing support to ensure these practices remain current and effective.
• Issue Identification & Resolution : Collaborate with clients to identify areas of non-compliance, address concerns, and deliver tailored solutions to minimize business risk.
• Project & Resource Support : Assist with the execution of compliance projects, including conducting research and creating resources that help clients meet regulatory standards.

Qualifications:

• Industry Experience : At least two years of experience working in a retail automobile dealership or with a compliance/risk services provider.
• Compliance Knowledge : Understanding of compliance issues relevant to automobile dealerships, including Human Resources and OSHA requirements.
• Communication Skills : Strong verbal and written communication abilities, with experience conducting formal training and presenting to large audiences.
• Customer Service : Demonstrated ability to build positive client relationships, address concerns effectively, and support compliance initiatives.
• Organizational Skills : Detail-oriented, able to manage multiple tasks, prioritize responsibilities, and meet deadlines consistently.
• Self-Motivation : Capable of working independently with minimal supervision, taking full ownership of assigned duties.
• Technical Proficiency : Skilled in using Microsoft Office Suite and web-based software applications.

Education & Additional Requirements:

• Education: Bachelor’s degree or equivalent work experience is required.
• Travel & Territory Management: Ability to travel frequently (up to 5 days per week) to client locations ( Midwest ) to conduct on-site assessments and training.
• Location: Based in Chicago, IL .
• Training: In-person at our corporate office in Irving, TX during the first month.
• Professional Appearance: Maintain a professional appearance and demeanor.
• Work Culture: Dynamic, fast-paced team where self-motivation, dedication, and a commitment to excellence drive success.