Patient Access Representative

Patient Access Representative

Greater Regional is looking for a Patient Access Representative to work a flexible schedule primarily in our Cancer Center but floating to other departments as well. This would include day shifts with slightly varying hours, shifts needing coverage, as well as the potential for some nights and weekends. This position arranges for the efficient and orderly registration of patients, making certain accurate patient information is collected. A professional and courteous manner is required while gathering insurance, and personal patient information. The primary focus for this role would be scheduling appointments, scanning, handling phone calls, communication with Oncology staff, and registration and insurance. Our full time positions come with our competitive benefits packages and now; a $10/hour weekend incentive!

Some responsibilities include:

• Answering phone calls in a clear professional manner
• Greeting patients and visitors as they enter the facility
• Provide patient with billing and payment information
• Prior experience with insurance and medical records is a plus
• Maintains patient records according to HIPAA guidelines

For the 8th year in a row, Greater Regional has been named one of the Top 50 Workplaces in Iowa, which we credit to our employees shared cultural values. We are also proud to announce Greater Regional is one of the Top 100 Critical Access Hospitals in the nation 7 years running. Greater Regional offers an outstanding benefits package to all full-time employees which includes IPERS, tuition reimbursement, wellness screenings, wellness reimbursements, and more. Patients have a choice in health care, they choose Greater Regional Health. You have a choice in employment, choose Greater Regional Health!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.