Business Office Manager

Job Description

Job Description

Springside Skilled Nursing & Rehab is seeking a Business Office Manager to support the day-to-day financial and front office operations of our facility. We are a skilled nursing center providing short-term rehabilitation and long-term care in a supportive, team-oriented environment.

The Business Office Manager is responsible for overseeing resident accounts, financial processes, and front desk operations . This role works closely with residents, families, and staff to ensure accurate billing, strong customer service, and smooth daily operations.

• Manage resident accounts , including personal needs allowance (PNA) funds

• Process deposits, bank reconciliations, and check requests

• Support accounts receivable and billing functions

• Oversee reception staff and front desk operations

• Communicate with residents and families regarding billing and account questions

• Maintain accurate financial records and ensure compliance with internal procedures

• Order and manage office supplies as needed

• High school diploma or equivalent required

• Experience in accounts receivable, billing, office management, or financial operations

• Experience in a skilled nursing facility (SNF) or healthcare setting preferred , but not required

• Strong organizational skills and attention to detail

• Comfortable managing financial transactions and reconciliations

• Experience supervising staff or coordinating office operations is a plus

• Strong communication and customer service skills

• Low-cost medical insurance

• Dental and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Tuition reimbursement

• Referral bonuses

This role is well-suited for someone who enjoys  organized, detail-focused work and values being part of a collaborative healthcare team.