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Evening Call Center Representative

Frank Gay Services

About The Role As a Customer Service Representative, you’ll be on the front lines of customer interaction, but also at the heart of something new. You’ll be instrumental in helping us build a call center that reflects our core values: Service, Integrity, and Excellence. Your Responsibilities Answering inbound calls from new and existing customers Scheduling service appointments accurately and efficiently Demonstrating empathy and professionalism with every interaction Educating customers on our services, including membership plans Making outbound calls to support appointment setting and customer follow-up Meeting performance goals around call quality, bookings, and customer satisfaction Compensation & Perks Hourly pay plus weekly bonus payouts (Top representatives are earning $200–$1,000+ weekly in bonuses) Weekly pay Flexible scheduling, we are seeking midday & evening schedules Tuesday through Saturday 1pm - 10pm Sunday through Thursday 1pm - 10pm 4X10 Shifts available PTO after 90 days Paid holidays and birthday pay Medical, dental, and vision insurance 401(k) with match and IRA options Paid life insurance Ongoing training and leadership development Opportunity to grow with a new department and make your mark Who You Are A clear, confident communicator who thrives in a fast-paced environment Passionate about providing great customer service Interested in being part of a new team where your ideas are heard and valued Motivated to grow with a company that promotes from within Excited by the opportunity to build, lead, and shape a new call center Why Join Us? Stability in a recession-resistant, essential industry A small business feel with the support of a trusted, established network Real career growth opportunities The chance to make an impact in launching a new call center operation A supportive, team-driven environment that values your voice and ideas The ability to maximize your earnings through performance-based incentives Interested? These roles are filling fast! If you’re excited about more than just a job and want to help launch something new, apply now. #J-18808-Ljbffr

Vacancy posted 2 days ago
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