Lead UI/UX Designer

This contract role supports a Transit Digital Experience team at Raj Technologies Inc, focused on improving the digital rider experience across bus and subway services. The position combines UX strategy, design systems, user-centered design, and cross-functional collaboration in a hybrid workflow. Location and Work Arrangement Location: New York, NY (hybrid) Onsite schedule: 3 days onsite / 2 days remote per week Onsite address: 2 Broadway, New York, NY 10004 Expected hours: 37.5 per week Role Summary As the Senior UI/UX Designer, you will improve digital rider experiences by supporting UX strategy for complex digital products and mobile applications. You will also contribute to design system development, strengthen user-centered design practices, and coordinate with product, engineering, research, and creative partners to deliver consistent, well-tested experiences across transit services. Responsibilities Develop and maintain scalable design systems and style guides to support consistency across digital platforms and transit-related signage. Define and drive UX strategy for complex digital products and mobile applications. Partner with UX Research (UXR) teams to learn rider needs, behaviors, and pain points. Set up continuous user feedback loops to improve the rider experience over time. Champion user-centered design practices across the product development lifecycle. Collaborate with Product Managers, Engineers, UX Researchers, Creative teams, and other stakeholders. Balance user needs, business objectives, technical considerations, and brand standards in design decisions. Present design concepts, recommendations, and research findings to senior leadership and key stakeholders. Establish and document UX processes, standards, and best practices. Implement user testing and quality-control measures. Support consistent design implementation across complex digital products. Requirements 12+ years of professional UX design experience, including significant experience designing mobile applications. Proven experience leading UX initiatives for complex digital products. Strong experience developing and working with design systems. Experience working in Agile development environments. Proficiency with modern UX/UI design and prototyping tools. Strong visual design skills with excellent attention to detail. Demonstrated ability to advocate for and implement user-centered design principles. Excellent communication, collaboration, and presentation skills. Ability to work effectively in complex, cross-functional environments. Preferred Qualifications Experience within the transportation, transit, mobility, or related industry. Knowledge of digital accessibility standards and guidelines. Compensation and Contract Details Job type: Contract Pay: USD $60.00 - $70.00 per hour #J-18808-Ljbffr Designer Jobs