Service Assistant

Job Description

Job Description

Service Assistant - Myers + Chang

Do you love delivering superior hospitality to others through kindness and delicious food?

Are you looking for an opportunity to learn the ins and outs of a restaurant in a supportive and safe environment? 

Do you thrive in a fast-paced, organized restaurant environment?

If so, then Myers + Chang is the place for YOU! 

At M+C, we’re looking for a highly motivated individual to excel as our Service Assistant . This position is critical to ensuring smooth, exceptional service from the moment a guest walk in until they leave. 

As a Service Assistant, you are the backbone of the dining room, ensuring our service team can deliver top-tier hospitality by keeping the flow of tables, dishes, and equipment moving seamlessly. 

This position offers a fantastic opportunity for professional development and training in multiple disciplines within the restaurant, including supporting the team on the floor and bar, and learning about the ins and outs of a successful shift. 

Success in this role requires effective time management skills, attention to detail, and the ability to work independently and efficiently in a fast-paced environment. 

Service Assistant Duties

●     Clear and re-set tables quickly and thoroughly following established standards, ensuring tables are pristine and ready for the next reservation.
●     Clear and organize glass racks, silverware, and plates from the dish area, assisting the dish team with flow and organization.
●     Assist with running food or drinks, and refilling waters to support the service team and expedite the guest experience.
●     Help to keep all dining and service spaces clean and organized, including restocking supplies, sweeping floors, and polishing glassware/cutlery.
●     Communicate effectively with the rest of the team (FOH and BOH) to ensure a smooth guest flow and service experience, particularly during peak service periods.

General Responsibilities

●     Replenish items as needed during the shift to ensure a clean, organized, and well-stocked restaurant.
●     Assist with setting up and breaking down any special promotions, events, or holiday items.
●     Participate in the welcoming and training of new team members.
●     Adhere to all safety, sanitation, and cleanliness guidelines and company policies.
●     Perform other duties as assigned to support operations and elevate the guest experience.

Expected Schedule:
At this time, Friday, Saturday, and Sunday evenings. We may also have available shifts during the week. This may be subject to change depending on business needs.

Compensation:
The pay rate for this position is $6.75 per hour plus tips. Tips generally range on average from $15- $25 per hour. In the unlikely event that the hourly rate plus tips for any given shift does not equal $15.00, Myers + Chang will pay the additional amount needed to meet this rate for that shift. 

Skills for Qualification:
●     Hospitality driven with a commitment to providing exceptional guest experiences.
●     Ability to think outside the box, as needed, to ensure a balanced and efficient floor using sound judgment.
●     Open to feedback and committed to continuous improvement.
●     Excellent attendance, reliability, communication, attention to detail, and interpersonal skills.
●     Effective time management and delegation skills.
●     Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols.
●     Ability to stand for long periods, walk, push, pull, reach, and lift <25 lbs.
●     Must have scheduling availability to work evenings and weekends.
●      We do not offer seasonal or temporary employment and ask for at least a 6-month commitment .

Work Environment:

• Must be able to work in an environment with loud noises, music, and at times, tight spaces. 
• Must be able to work around various aromas and fluctuating temperatures

Additional Information: 
Myers + Chang offers a fantastic work environment, an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!