Room Attendant/Housekeeper

Job Description

Job Description

Job Title: Room Attendant

Department: Housekeeping

Report To: Director of Housekeeping

Property: Sheraton Orlando North

Employment Type: Full-Time; On-Site, In Person Position

Brand Affiliation: Marriott, Full-Service

Hotel Size: 300+ Guest Rooms

FLSA Classification: Non-Exempt

Company: Rebel Hotel Company

About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started.

About Sheraton Orlando North: Largest hotel north of Downtown Orlando. Situated in Maitland, this Sheraton property is the largest in the area, featuring 389 guest rooms and suites.

Location Highlights: Located in the Maitland business district, the hotel offers quick access (within minutes) to Downtown Orlando, theme parks like Universal Orlando Resort and Wizarding World of Harry Potter™, Altamonte Mall, Orlando Science Center, and more.

Position Summary: A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

Key Responsibilities:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Company standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Company standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.

Required Skills, Experience and Knowledge:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.

What We Offer:

• Competitive base salary
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Career advancement opportunities within a rapidly growing company
• A chance to be part of the Rebel movement redefining hospitality leadership

Work Conditions:

Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position

• Amount: 20-50 lbs.

Background Check Required: Yes

At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.