Operations Support Clerk

Job Description

Job Description

JOB DESCRIPTION

Insight Global is seeking an Operations Support Clerk to support the day-to-day mailroom and office operations of a healthcare organization. Approximately 80% of this role will focus on mailroom activities, with the remaining time supporting general office and facility's needs. This individual will handle incoming and outgoing mail, prepare paper claims and correspondence for processing, maintain basic tracking spreadsheets, and support departments including Claims and Finance. Direct mailroom or medical claims experience is not required. The ideal candidate is reliable, detail-oriented, eager to learn, and comfortable working independently in a fast-paced, repetitive environment. Key responsibilities include: Receive, sort, date stamp, collate, and distribute incoming mail and documentation, including high volumes of paper claims Prepare claims and documents for scanning and conversion to electronic records by external vendors Process provider correspondence, appeals, and other documentation supporting the Claims department Collect, sort, track, and prepare outgoing mail using appropriate department codes and cost-effective mailing methods Log deliveries such as Certified Mail, Express Mail, UPS, and FedEx in tracking spreadsheets Maintain basic Excel spreadsheets for production summaries, mail tracking, and other operational needs Support Finance with outgoing checks, remittance documentation, and postage reporting Operate standard mailroom equipment, including postage, folding/inserting, binding, and laminating machines

REQUIRED SKILLS AND EXPERIENCE

Administrative, clerical, mailroom, or similar office experience Strong attention to detail and reliability Basic Microsoft Office skills, including Excel Comfortable with repetitive document/mail processing and light lifting

NICE TO HAVE SKILLS AND EXPERIENCE

Previous mailroom experience Healthcare or claims environment experience High-volume document processing experience

Payrate: $22-$28/hr