Senior Director, Distribution Center

Senior Director, Distribution Operations

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

As Senior Director, Distribution Operations, you will shape how Axon scales its global distribution capabilities while leading safe, reliable, and cost-effective distribution execution across the Americas. You will connect enterprise strategy with operational delivery to strengthen customer fulfillment, manufacturing support, inventory integrity, and resilience as the business grows.

This role carries two complementary mandates: serve as the global subject matter expert for distribution operations, establishing standards and guiding capability development across regions; and lead Americas distribution operations, with accountability for regional service, safety, quality, cost, capacity, and people performance. Global impact is delivered through standards, governance, and partnership with regional leaders; direct operating accountability is focused on the Americas.

You will build a scalable operating model across company-operated and third-party distribution facilities, develop leaders, and champion a culture of accountability, collaboration, and continuous improvement. Your leadership will help advance Axon's mission to protect life.

Global Distribution Operations Subject Matter Expert

• Define the global operating framework. Establish distribution standards, process ownership, and maturity roadmaps spanning receiving, put-away, storage, replenishment, picking, packing, shipping, and inventory control.
• Set performance standards and governance. Define common KPIs, reporting definitions, operating reviews, and escalation mechanisms that enable consistent performance assessment and sharing of best practices across regions.
• Shape network and capacity strategy. Partner with Supply Chain, Finance, and regional teams on distribution footprint, capacity planning, facility design, insource-versus-outsource decisions, and business cases for expansion.
• Guide technology and transformation. Define operational requirements and priorities for WMS, TMS, ERP integration, automation, and analytics. Partner with technology teams and regional leaders to standardize processes and realize measurable benefits.
• Advance global operational excellence. Lead cross-regional improvement initiatives and establish repeatable approaches to Lean, standard work, root-cause problem solving, launch readiness, and operational risk management.

Americas Distribution Lead

• Own regional operating performance. Lead the Americas distribution network through site and functional leaders, ensuring reliable execution of inbound receiving, inventory management, manufacturing replenishment, and outbound customer fulfillment.
• Translate growth into execution. Develop and deliver regional operating plans, budgets, staffing strategies, and capacity plans aligned with demand, customer commitments, and manufacturing requirements; lead peak readiness and new-site ramp-up.
• Deliver financial and partner performance. Own regional distribution operating budgets and productivity improvement plans. Establish service expectations and performance reviews for third-party logistics providers, partnering with Procurement and other stakeholders on commercial decisions.
• Protect inventory integrity and production flow. Establish robust cycle counting, discrepancy resolution, and inventory controls. Partner with Manufacturing and Planning to improve line-side replenishment, supplier and production kanban, and material availability.
• Lead safe, compliant, resilient operations. Embed safety, quality, security, and business continuity into daily execution. Partner with EHS, Quality, Trade Compliance, and Transportation teams to meet applicable requirements and resolve service disruptions.

Leadership & Cross-Functional Partnership

• Build organizational capability. Develop site and functional leaders, establish succession plans, and create a culture of servant leadership, clear accountability, inclusion, and continuous learning.
• Influence enterprise decisions. Partner with Manufacturing, Planning, Customer Operations, Transportation, Procurement, Finance, and IT to resolve cross-functional constraints and balance service, cost, working capital, and scalability.
• Lead change with discipline. Translate strategy into prioritized initiatives with clear owners, milestones, adoption plans, and benefits tracking; communicate performance, risks, and investment recommendations to senior leadership.

Basic Qualifications

• Bachelor's degree in Supply Chain, Operations Management, Business Administration, Engineering, or a related discipline, or equivalent relevant experience.
• 12+ years of progressive experience in distribution, fulfillment, logistics, or supply chain operations, including 5+ years leading multi-site operations and developing leaders.
• Demonstrated accountability for regional or comparable large-scale operating performance, budgets, capacity planning, and transformation initiatives.
• Experience establishing distribution standards and influencing adoption across countries, regions, or a complex matrix organization.
• Strong working knowledge of warehouse operations, inventory controls, manufacturing replenishment, 3PL management, and WMS/ERP-enabled processes.
• Demonstrated ability to use operational and financial data to drive decisions, build business cases, and communicate effectively with senior executives.

Preferred Qualifications

• Experience leading distribution across the Americas and supporting global operations in a high-growth, complex hardware or manufacturing environment.
• Track record of distribution network expansion, facility start-ups, automation, and enterprise systems implementation.
• Lean Six Sigma, APICS/ASCM, or related certification; advanced degree in a relevant discipline.
• Experience improving customer fulfillment, cost-to-serve, inventory accuracy, and productivity while strengthening safety and employee engagement.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.