ME Sustainment Network Investigation Lead (Onsite)

ME Sustainment Network Investigation Lead

As the Investigation Lead, you will be at the forefront of ensuring robust root cause analysis (RCCA) and driving quality excellence across the organization. You will coordinate and lead the Escape Management Process, coach cross-functional teams, and foster collaboration across diverse stakeholders to deliver high-impact solutions. This role is pivotal in maintaining the integrity of our quality systems and ensuring the highest standards of operational performance. We are looking for a leader who thrives in a fast-paced environment, is passionate about problem-solving, and is eager to grow their expertise in RCCA. This role offers specialized training, cross-functional exposure, and the opportunity to make a meaningful impact on our Military Engine Sustainment Operations.

What You Will Do:

• Coordinate the Escape Management process for Network level issues, including population bounding and leading/coaching cross-functional investigation teams to identify robust root causes.
• Ensure timely and effective resolution of quality escapes by driving accountability and collaboration across teams.
• Complete specialized training to facilitate and coach cross-functional Problem Resolution Teams (PRTs).
• Coordinate RCCA activities, drive RCCA proficiency across the organization and continuously improve personal RCCA competency and serve as a subject matter expert in root cause analysis methodologies.
• Drive Sustainment Escape Management process maturity and consistency of execution across the Network through cross-functional events, procedure reviews, and standard work development.
• Foster and maintain cooperative relationships with key stakeholders, including Quality Engineering (QE), Program Management (PME), CIPT, Procurement, Program Quality Management (PQM), OEM Product Recall, and Customer Support Engineering (CSE), as well as support and mentor site-specific Investigation Leads.
• Maintain CORE (Customer Oriented Results & Excellence) discipline and certification, ensuring adherence to Pratt & Whitney's operational excellence framework.

Qualifications You Must Have:

• Bachelors degree or equivalent experience and minimum 10 years experience in Quality, Manufacturing and/or Engineering, or An Advanced Degree in a related field and minimum 7 years experience.
• Familiarity with the 8D investigation process is required.

Qualifications We Prefer:

• Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred.
• Strong analytical and problem-solving skills, with experience in RCCA methodologies (e.g., 5 Whys, Fishbone, Fault Tree Analysis).
• Excellent project management and presentation skills.
• Demonstrated ability to manage multiple priorities and work effectively under pressure.
• Familiarity with quality systems, escape management processes, and regulatory requirements.
• Results-focused work ethic to resolve issues in a timely manner.
• RTX CORE Professional certification or willingness to achieve certification within 12 months of hire.
• Experience in aerospace, defense, or manufacturing industries.

This position allows for development / increased proficiency in the following competencies:

• Communication skills
• Strategic Leadership
• Adaptability
• Analytical Thinking
• Customer Focus
• Teamwork

Learn More and Apply Now!

In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

For onsite roles, commuting to and from the assigned site is the employee's personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.