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Logistics Customer Service Rep

ProLogistix

Logistics Customer Service Rep

Logistics Customer Service Representative (Order Processing) Location: Flowery Branch, GA Schedule: Monday-Friday, 8:30 AM-5:00 PM Pay: $20/hour Position Type: Full-Time, On-Site (Not Remote) We are seeking a detail-oriented Logistics Customer Service Representative to support order processing, customer service, and inventory coordination in a fast-paced environment.

Key Responsibilities

  • Process and enter customer orders accurately.
  • Provide order status, delivery updates, and freight information.
  • Coordinate with warehouse staff to ensure timely shipments.
  • Create invoices, shipping documents, and freight quotes.
  • Process returns, credits, and freight claims.
  • Maintain accurate customer and inventory records.
  • Respond to customer inquiries by phone and email.
  • Support inventory accuracy and customer satisfaction initiatives.

Qualifications

  • 2+ years of experience in customer service, logistics, order processing, billing, or a related field.
  • Strong data entry, organizational, and multitasking skills.
  • Excellent communication and problem-solving abilities.
  • Proficiency with Microsoft Office.
  • Customer-focused with strong attention to detail.
  • Bilingual (Spanish or French) preferred.

Resume required. If you thrive in a fast-paced environment and enjoy providing excellent customer service while supporting logistics operations, we'd love to hear from you!

ProLogistix
Vacancy posted 1 day ago
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